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nasimg

Hornbill Users
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  • Posts

    714

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    13

 Content Type 

Topics posted by nasimg

  1.  

    Missing teams in the request list

    By nasimg, in Service Manager

    • 0 replies
    • 7,646 views
  2.  

    Email notifications for customer updates – via the portal

    By nasimg, in Service Manager

    • 13 replies
    • 6,526 views
  3.  

    Unable to access HB service due to an issue with application subscription [RESOLVED] 1 2

    By nasimg, in Service Manager

    • 44 replies
    • 4,541 views
  4.  

    Performing action on multiple calls

    By nasimg, in Service Manager

    • 16 replies
    • 4,062 views
  5.  

    Searching for Customer when raising a request

    By nasimg, in Service Manager

    • 19 replies
    • 3,211 views
  6.  

    Viewing BPM with errors 1 2

    By nasimg, in Business Process Automation

    • 34 replies
    • 3,104 views
  7.  

    Question not visible in the App

    By nasimg, in iOS

    • 8 replies
    • 3,047 views
  8.  

    Call request categories mandatory 2 levels

    By nasimg, in Service Manager

      
    • 12 replies
    • 2,989 views
  9.  

    Automatically close tickets in the resolved state

    By nasimg, in Service Manager

    • 10 replies
    • 2,707 views
  10.  

    Internet Explorer asking for Temasys plug-in

    By nasimg, in Collaboration

      
    • 12 replies
    • 2,691 views
  11.  

    Managing User Licenses

    By nasimg, in Service Manager

    • 11 replies
    • 2,557 views
  12.  

    Integration request - Enboarder

    By nasimg, in Integration Connectors, API & Webhooks

    • 7 replies
    • 2,471 views
  13.  

    IE11 and SSO - Select needs 2 clicks

    By nasimg, in Service Manager

    • 14 replies
    • 2,282 views
  14.  

    Change process issue

    By nasimg, in Service Manager

    • 8 replies
    • 2,268 views
  15.  

    App not showing requests

    By nasimg, in iOS

      
    • 6 replies
    • 2,184 views
  16.  

    Complete activities where the ticket is resolved or closed

    By nasimg, in Service Manager

    • 7 replies
    • 2,162 views
  17.  

    Notification on comments to tickets

    By nasimg, in Service Manager

    • 8 replies
    • 2,089 views
  18.  

    Call on-hold option in the mobile browser not visible

    By nasimg, in iOS

    • 3 replies
    • 2,000 views
  19.  

    Sending email to customer when a call is re-assigned

    By nasimg, in Service Manager

      
    • 7 replies
    • 1,997 views
  20.  

    P1 Board - auto refresh, changing priority

    By nasimg, in Service Manager

      
    • 4 replies
    • 1,994 views
  21.  

    Adding teams to a workspace

    By nasimg, in Collaboration

      
    • 5 replies
    • 1,967 views
  22.  

    Reopening request via portal not working

    By nasimg, in Service Manager

    • 13 replies
    • 1,949 views
  23.  

    Activities not visible on iphone

    By nasimg, in iOS

    • 1 reply
    • 1,940 views
  24.  

    Team notifications via email updates need a team owner

    By nasimg, in Service Manager

      
    • 2 replies
    • 1,918 views
  25.  

    Show SLA information on customer portal

    By nasimg, in Service Manager

      
    • 6 replies
    • 1,849 views
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