nasimg Posted September 21, 2016 Share Posted September 21, 2016 Not sure if this post is for here or service manager. But I couldn't find the place to take a call off hold (or probably make it on hold too). That was tried on an iphone 5 - running service manager 2.32 Link to comment Share on other sites More sharing options...
Guest Chaz Posted September 30, 2016 Share Posted September 30, 2016 If you click on the status of a request, you should be presented with an option to change it back to open when a request is on hold: There's no on hold functionality from mobile at the moment. Link to comment Share on other sites More sharing options...
James Ainsworth Posted September 30, 2016 Share Posted September 30, 2016 Hi @nasimg I've raised a change proposal for putting requests on hold from the mobile app. Regards, James Link to comment Share on other sites More sharing options...
nasimg Posted September 30, 2016 Author Share Posted September 30, 2016 Thanks for the update @James Ainsworth and @cchana Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now