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Missing teams in the request list


nasimg
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I've had a few reports from analysts reporting some of their teams are no longer visible today.

Although the team is not visible in the drop down, the request are still visible in the request list.

Turns out the scroll bar (on the side of the menu) is not active, the only way I can get this to work is to use the middle scroll on my mouse. I think this has happened once before but believe this behaviour has returned since the latest Service Manager update (last night for us).

image.png.a1e2d288b639b0a55388761f863e02e3.png

 

Scroll in this area with the mouse SCROLL BUTTON, allows the other teams to appear, then the scroll bar is active (if you come back later).

image.png.34f5e359f8fea6c17c146974d95bfcc7.png

 

 

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