Adrian Simpkins

Prevent customers raising a request

By Adrian Simpkins, September 8, 2021 in Progressive Capture

Unable to rename columns in a report ?

By Adrian Simpkins, September 10, 2021 in Reporting

Authorisation in request expiring earlier than expected

By Adrian Simpkins, November 23, 2021 in Service Manager

Unable to save Basic Details data changes in Supplier Manager

By Adrian Simpkins, March 29, 2022 in Supplier Manager

Issues with Contract Start Date field

By Adrian Simpkins, April 12, 2022 in Supplier Manager

New items entered onto existing board missing status?

By Adrian Simpkins, June 8, 2022 in Board Manager

Feedback - rate our service to you unable to complete?

By Adrian Simpkins, August 9, 2022 in Service Manager

Seeing an auto list on assign to analyst ?

By Adrian Simpkins, March 16, 2023 in Service Manager

Resolution text in a resolved request in the Support Hub

By Adrian Simpkins, April 12, 2023 in Employee Portal

• enhancement
• customer portal

User without CAB approver role was able to reject the task which is just for CAB approver?

By Adrian Simpkins, June 13, 2023 in Business Process Automation

• change
• authorisation

2 Stage closure process working as expected?

By Adrian Simpkins, May 1, 2019 in Service Manager

All User data query picker list - limitation on number of values to display?

By Adrian Simpkins, July 4, 2019 in Service Manager

Unable to send emails when Mailbox name is left as 'Auto'

By Adrian Simpkins, July 12, 2019 in Service Manager

• auto
• email

Parallel Process

By Adrian Simpkins, September 23, 2019 in Service Manager

A big thanks to the excellent community here!

By Adrian Simpkins, October 25, 2019 in General Non-Product Discussions

Searching all requests with freetext entry

By Adrian Simpkins, December 6, 2019 in Service Manager

User unable to open attachments

By Adrian Simpkins, March 10, 2020 in Service Manager

Changing a Customers Login ID

By Adrian Simpkins, March 17, 2020 in Integration Connectors, API & Webhooks

New Portal Live Date

By Adrian Simpkins, March 20, 2020 in Employee Portal

Supplier manager not working in Internet Explorer since update

By Adrian Simpkins, May 12, 2020 in Supplier Manager

Placing Child requests on hold when Parent placed on hold

By Adrian Simpkins, August 13, 2020 in Service Manager

New feature Notices

By Adrian Simpkins, July 20, 2020 in Service Manager

Multi Select option - place a call on hold

By Adrian Simpkins, July 29, 2020 in Service Manager

Supporting teams showing empty lines?

By Adrian Simpkins, August 12, 2020 in Service Manager

Unable to change visibility when placing a request on Hold

By Adrian Simpkins, September 15, 2020 in Service Manager