Adrian Simpkins Posted September 15, 2020 Share Posted September 15, 2020 Hi All We have just noticed we are no longer able to select Customer or Team when placing a request on hold - if we hover over the change Customer / Team visibility it is just showing a red circle with a line through it. This was working aok yesterday for sure - image below shows where we are seeing the red circle: Link to comment Share on other sites More sharing options...
Martyn Houghton Posted September 15, 2020 Share Posted September 15, 2020 @Adrian Simpkins Just checked and our instance has the same issue. Must be a recent build/change that has broken this. Cheers Martyn Link to comment Share on other sites More sharing options...
Steven Boardman Posted September 16, 2020 Share Posted September 16, 2020 @Adrian Simpkins @Martyn Houghton this issue has been fixed and will be available in the next Service Manager update 2 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted September 16, 2020 Share Posted September 16, 2020 @Steven Boardman Is this likely to be a fairly rapid release timescale? Cheers Martyn Link to comment Share on other sites More sharing options...
Steven Boardman Posted September 16, 2020 Share Posted September 16, 2020 @Martyn Houghton the next Service Manager build is going through it's release cycle, so should be on live next week 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted September 16, 2020 Author Share Posted September 16, 2020 Thanks Steven for confirming, I will await the fix Link to comment Share on other sites More sharing options...
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