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Supporting teams showing empty lines?

Adrian Simpkins

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Hi All, 

I have noticed on Service Portfolio when I have removed teams it appears to show empty supporting team lines like in the image below? Not sure if anyone else is seeing this when viewing at all? I use Edge on Windows 10. It doesn't appear to be affecting anything that I have noticed, but thought I would raise it

Many thanks



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  • 4 weeks later...

The Service Manager update that removes these blank entries is due to be released to the Live environment this week.  These banks are caused by teams being deleted in the Admin tool.  When a team was deleted in admin, there was no option within the Service form to validate the removal of the team(s) and as a result, a blank entry was left behind in the list of supporting teams where the deleted team once was. 

Hope this helps.

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