Jump to content

Unable to save Basic Details data changes in Supplier Manager


Recommended Posts

Hi All

My supplier manager has highlighted an issue with the Basic Details tab in Supplier Manager - as per the screen shot below you can see we have updated the mandatory fields, but when we click Save nothing happens. Is anyone else seeing this issue?

Many thanks 

image.png.17b0e7ead1575571a546a14329a5b273.png

Link to comment
Share on other sites

Hi Steve,

Just checked the configuration behind it, and could not see any fields marked as Mandatory and hidden - the majority of fields have the config as per below screen shots. I have also checked all other fields in all tabs, as these are specifically in the Basic Details tab, and found no fields set to be Mandatory / Hidden

Many thanks

image.png.d748a861640e0ce4da22c67d4874e2c7.png

 

3 of them has this config: 

image.png.049e548788030db94d5c4a27594b4593.png

Many thanks

Link to comment
Share on other sites

Thanks for checking, as that's caught a couple of people out before.

I don't have any other suggestions off the top of my head, hopefully the Supplier Manager team will pick this up, but there's always the option of a Support Request if not.

  • Like 1
Link to comment
Share on other sites

Adrian - something has definitely gone wrong.

I raised a Support ticket 2 days ago that we cannot update dates in the Dates section of Contracts.

Having read the above we can make changes to the Basic Details section of Suppliers BUT I have just discovered we cannot update Basic Details of Contracts (same behaviour as you describe above).

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...