Unable to save Basic Details data changes in Supplier Manager

[Adrian Simpkins]

Hi All

My supplier manager has highlighted an issue with the Basic Details tab in Supplier Manager - as per the screen shot below you can see we have updated the mandatory fields, but when we click Save nothing happens. Is anyone else seeing this issue?

Many thanks 

[Steve Giller]

Just as an initial sanity check, it may be worth editing the Form to ensure you haven't got a field that's marked as Mandatory but is set to be hidden.

[Adrian Simpkins]

Hi Steve,

Just checked the configuration behind it, and could not see any fields marked as Mandatory and hidden - the majority of fields have the config as per below screen shots. I have also checked all other fields in all tabs, as these are specifically in the Basic Details tab, and found no fields set to be Mandatory / Hidden

Many thanks

 

3 of them has this config: 

Many thanks

[Steve Giller]

Thanks for checking, as that's caught a couple of people out before.

I don't have any other suggestions off the top of my head, hopefully the Supplier Manager team will pick this up, but there's always the option of a Support Request if not.

[Adrian Simpkins]

Thanks Steve, I will raise a Support ticket i think

 

[Frank Reay]

Adrian - something has definitely gone wrong.

I raised a Support ticket 2 days ago that we cannot update dates in the Dates section of Contracts.

Having read the above we can make changes to the Basic Details section of Suppliers BUT I have just discovered we cannot update Basic Details of Contracts (same behaviour as you describe above).

[Adrian Simpkins]

Hi Frank,

Thanks for the update - I have raised a support ticket earlier to highlight this issue so hopefully both will be fixed together

Many thanks