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Giuseppe Iannacone

Hornbill Users
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  • Posts

    481

  • Joined

  • Last visited

  • Days Won

    7

 Content Type 

Topics posted by Giuseppe Iannacone

  1.  

    Raise New Linked Request from an email

    By Giuseppe Iannacone, in Service Manager

      
    • 19 replies
    • 2,354 views
  2.  

    Search Bar Customization

    By Giuseppe Iannacone, in Service Manager

      
    • 5 replies
    • 1,705 views
  3.  

    Urgent - Issue opening new requests

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 889 views
  4.  

    Search Unread Email

    By Giuseppe Iannacone, in Service Manager

    • 4 replies
    • 1,007 views
  5.  

    Complex BPM

    By Giuseppe Iannacone, in Service Manager

    • 8 replies
    • 1,660 views
  6.  

    Date selector not available

    By Giuseppe Iannacone, in Service Manager

      
    • 10 replies
    • 1,454 views
  7.  

    Insufficient rights to invoke operation

    By Giuseppe Iannacone, in Service Manager

    • 3 replies
    • 1,043 views
  8.  

    Connection and Service Portal visibility

    By Giuseppe Iannacone, in Service Manager

    • 10 replies
    • 1,754 views
  9.  

    Email applied automatically to closed requests

    By Giuseppe Iannacone, in Service Manager

    • 5 replies
    • 1,182 views
  10.  

    Error while applying an email to a request

    By Giuseppe Iannacone, in Service Manager

    • 3 replies
    • 1,123 views
  11.  

    Change not Showing in Service Portal

    By Giuseppe Iannacone, in Service Manager

    • 6 replies
    • 1,594 views
  12.  

    Service Portal default view

    By Giuseppe Iannacone, in Service Manager

    • 3 replies
    • 1,140 views
  13.  

    Hornbill ESP Message Processing Error

    By Giuseppe Iannacone, in Service Manager

      
    • 7 replies
    • 2,448 views
  14.  

    Status updated via email / Routing rules

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 976 views
  15.  

    Error while resolving a request

    By Giuseppe Iannacone, in Service Manager

    • 4 replies
    • 1,164 views
  16.  

    Delete a post on a workspace

    By Giuseppe Iannacone, in Service Manager

      
    • 6 replies
    • 1,735 views
  17.  

    Routing Rules

    By Giuseppe Iannacone, in Service Manager

      
    • 9 replies
    • 1,958 views
  18.  

    Email Formatting Glitches

    By Giuseppe Iannacone, in Collaboration

    • 6 replies
    • 1,749 views
  19.  

    email issue

    By Giuseppe Iannacone, in Service Manager

    • 7 replies
    • 1,439 views
  20.  

    All My Requests customization

    By Giuseppe Iannacone, in Service Manager

      
    • 6 replies
    • 1,452 views
  21.  

    Tasks visibility for Service Desk Manager

    By Giuseppe Iannacone, in Service Manager

      
    • 7 replies
    • 1,665 views
  22.  

    How to move request to different services

    By Giuseppe Iannacone, in Service Manager

    • 6 replies
    • 1,248 views
  23.  

    Working Time Calendars

    By Giuseppe Iannacone, in Service Manager

      
    • 3 replies
    • 1,461 views
  24.  

    Avoid manual closure of Incidents

    By Giuseppe Iannacone, in Service Manager

      
    • 6 replies
    • 1,735 views
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