All My Requests customization

[Giuseppe Iannacone]

Hi Everybody,

is there a way to customize the "All My Requests" view into the Service Portal? (arrange columns, add/remove columns)

[Victor]

16 minutes ago, Giuseppe Iannacone said:

is there a way to customize the "All My Requests" view into the Service Portal? (arrange columns, add/remove columns)

@Giuseppe Iannacone I'm afraid not ...

[Conor]

Hi @Giuseppe Iannacone

 

These cannot be customised as you have mentioned, but the all my requests tab and active tab will only show if there are active requests. There is also an impacted and favourites tab, which again will only appear if the logged in user has selected favourite services, or is subscribed to any services that have an impacted status. 

The text can be customised through the translation strings if required, but the underlying functions will not change.

Thanks

Conor

[James Ainsworth]

Hi @Giuseppe Iannacone

I just wanted to let you know that there is a planned change in our backlog for this.  I'll make sure that you are added to this change.  This work is not currently scheduled but we do regularly review our backlog.  I will let you know once there is some progress with this change.

Regards,

James

[samwoo]

+1000

@James Ainsworth could you add me as an interested party to this as well?

[Giuseppe Iannacone]

@conorh @Victor thank you for the reply

@James Ainsworth please absolutely add me to this change!

[James Ainsworth]

@samwoo and @Giuseppe Iannacone I have you both listed as interested parties on the change.

Regards,

James