Giuseppe Iannacone Posted November 14, 2017 Share Posted November 14, 2017 Hi Everybody, is there a way to customize the "All My Requests" view into the Service Portal? (arrange columns, add/remove columns) Link to comment Share on other sites More sharing options...
Victor Posted November 14, 2017 Share Posted November 14, 2017 16 minutes ago, Giuseppe Iannacone said: is there a way to customize the "All My Requests" view into the Service Portal? (arrange columns, add/remove columns) @Giuseppe Iannacone I'm afraid not ... Link to comment Share on other sites More sharing options...
Conor Posted November 14, 2017 Share Posted November 14, 2017 Hi @Giuseppe Iannacone These cannot be customised as you have mentioned, but the all my requests tab and active tab will only show if there are active requests. There is also an impacted and favourites tab, which again will only appear if the logged in user has selected favourite services, or is subscribed to any services that have an impacted status. The text can be customised through the translation strings if required, but the underlying functions will not change. Thanks Conor Link to comment Share on other sites More sharing options...
James Ainsworth Posted November 14, 2017 Share Posted November 14, 2017 Hi @Giuseppe Iannacone I just wanted to let you know that there is a planned change in our backlog for this. I'll make sure that you are added to this change. This work is not currently scheduled but we do regularly review our backlog. I will let you know once there is some progress with this change. Regards, James Link to comment Share on other sites More sharing options...
samwoo Posted November 15, 2017 Share Posted November 15, 2017 +1000 @James Ainsworth could you add me as an interested party to this as well? Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted November 15, 2017 Author Share Posted November 15, 2017 @conorh @Victor thank you for the reply @James Ainsworth please absolutely add me to this change! Link to comment Share on other sites More sharing options...
James Ainsworth Posted November 15, 2017 Share Posted November 15, 2017 @samwoo and @Giuseppe Iannacone I have you both listed as interested parties on the change. Regards, James Link to comment Share on other sites More sharing options...
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