Giuseppe Iannacone Posted May 8, 2018 Share Posted May 8, 2018 in one of our progressive capture the date selector is no more available we receive a denied access, can you tell us why? Link to comment Share on other sites More sharing options...
Steve Giller Posted May 8, 2018 Share Posted May 8, 2018 The date selector has new Date Range fields - is it caused by these having invalid values in? I don't know if leaving them empty breaks stuff - it didn't, but there have been updates over the weekend! Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted May 8, 2018 Author Share Posted May 8, 2018 3 minutes ago, DeadMeatGF said: The date selector has new Date Range fields - is it caused by these having invalid values in? I don't know if leaving them empty breaks stuff - it didn't, but there have been updates over the weekend! we don't use the range selection Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted May 8, 2018 Author Share Posted May 8, 2018 is there someone from Hornbill? this is a blocking issue for us Link to comment Share on other sites More sharing options...
Daniel Dekel Posted May 8, 2018 Share Posted May 8, 2018 Hello @Giuseppe Iannacone, We are now working on a solution, should not take long. Will let you know when is solved. Regards, Daniel. Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted May 8, 2018 Author Share Posted May 8, 2018 16 minutes ago, Daniel Dekel said: Hello @Giuseppe Iannacone, We are now working on a solution, should not take long. Will let you know when is solved. Regards, Daniel. Thank you Daniel, so I expect it is affacting other customers too? Link to comment Share on other sites More sharing options...
Daniel Dekel Posted May 8, 2018 Share Posted May 8, 2018 @Giuseppe Iannacone, I suspect it will affect all customers that use the Date Picker. We have the fix, are testing it now and push to Live once we have a confirmation it works as expected. Daniel. Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted May 8, 2018 Author Share Posted May 8, 2018 1 minute ago, Daniel Dekel said: @Giuseppe Iannacone, I suspect it will affect all customers that use the Date Picker. We have the fix, are testing it now and push to Live once we have a confirmation it works as expected. Daniel. Thank you, I will be waiting for your reply Link to comment Share on other sites More sharing options...
Daniel Dekel Posted May 8, 2018 Share Posted May 8, 2018 @Giuseppe IannaconeI can now confirm that the problem has been fixed. Just press F5 to reload your page to get the fix. Sorry for the problems caused, Regards, Daniel. Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted May 8, 2018 Author Share Posted May 8, 2018 27 minutes ago, Daniel Dekel said: @Giuseppe IannaconeI can now confirm that the problem has been fixed. Just press F5 to reload your page to get the fix. Sorry for the problems caused, Regards, Daniel. just my curiosity it was related to last servicemanager update? Link to comment Share on other sites More sharing options...
Daniel Dekel Posted May 8, 2018 Share Posted May 8, 2018 @Giuseppe Iannacone, No, it had nothing to do with the Service Manager. Is related to a new feature that was introduced to set Min and Max validation range to the Date Picker. That can be set by Admin Tool but there was a problem where it was enabling it each time you saved the Progressive Capture and it was returning 0 on both Min and Max, making it disabled for bigger than today and smaller than today (hope is not too complicated ;-) ) Daniel. Link to comment Share on other sites More sharing options...
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