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JBasey

Hornbill Users
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    53

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Topics posted by JBasey

  1.  

    Software asset management

    By JBasey, in Service Manager

    • 3 replies
    • 401 views
  2.  

    Missing Assets

    By JBasey, in Service Manager

    • 5 replies
    • 389 views
  3.  

    Using LDAP and SCCM integrations for assets

    By JBasey, in Integration Connectors, API & Webhooks

    • 1 reply
    • 593 views
  4.  

    SCCM asset import - h_last_logged_on

    By JBasey, in Service Manager

    • 9 replies
    • 460 views
  5.  

    Logging in to Service portal with a username/password

    By JBasey, in Service Manager

    • 2 replies
    • 2,721 views
  6.  

    Number of minutes elapsed between datelogged and date resolved

    By JBasey, in Service Manager

    • 3 replies
    • 837 views
  7.  

    Roles for live chat in portal

    By JBasey, in Live Chat

    • 2 replies
    • 1,203 views
  8.  

    Live chat using customer portal?

    By JBasey, in Live Chat

    • 2 replies
    • 1,169 views
  9.  

    VIP/Executive customers

    By JBasey, in Service Manager

    • 11 replies
    • 2,190 views
  10.  

    SM Dashboard request

    By JBasey, in Service Manager

    • 7 replies
    • 1,829 views
  11.  

    Order of feedback questions

    By JBasey, in Service Manager

    • 1 reply
    • 1,122 views
  12.  

    Average duration of an incident

    By JBasey, in Performance Analytics

      
    • 1 reply
    • 1,449 views
  13.  

    There are no categories available for selection

    By JBasey, in Service Manager

      
    • 1 reply
    • 1,115 views
  14.  

    Performance issue?

    By JBasey, in Service Manager

      
    • 12 replies
    • 2,396 views
  15.  

    Board Request

    By JBasey, in Service Manager

      
    • 6 replies
    • 1,657 views
  16.  

    Working time in the request list

    By JBasey, in Service Manager

      
    • 1 reply
    • 862 views
  17.  

    SCCM regular asset uploads and changes

    By JBasey, in Service Manager

      
    • 3 replies
    • 1,573 views
  18.  

    Dashboard reports against teams

    By JBasey, in Service Manager

      
    • 1 reply
    • 992 views
  19.  

    request costs, charges and codes

    By JBasey, in Service Manager

      
    • 2 replies
    • 963 views
  20.  

    Organising requests

    By JBasey, in Service Manager

    • 4 replies
    • 1,834 views
  21.  

    Creating Requests from emails

    By JBasey, in Service Manager

      
    • 1 reply
    • 782 views
  22.  

    View of currently assigned work to each analyst in a team

    By JBasey, in Service Manager

    • 3 replies
    • 1,052 views
  23.  

    Lack of location detail in an incident ticket

    By JBasey, in Hornbill Switch On & Implementation Questions

    • 2 replies
    • 2,358 views
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