JBasey Posted October 17, 2017 Share Posted October 17, 2017 Hi All, I'm doing some dashboards and i'd like to know if there is a way to select requests of child teams? For example our IT operations hornbill organisational team contains five child teams who each resolve support requests. if i wanted a dashboard to show how many incidents and service requests were raised by the whole division could i run a dashboard that picked up and combined the tickets from all child teams? I suspect i'd need to do a report for this but as im really getting a lot of use from the dashboards i thought it was worth asking. Thanks James Link to comment Share on other sites More sharing options...
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