Live Chat

38 topics in this forum

1. Planned Features

   By TrevorKillick, November 1, 2016
   • 10 replies
   • 1.8k views
   • 
   • lokent
   • May 18, 2018

2. Chat acess for service manager agents

   By AndyGilly, June 9
   • 11 replies
   • 334 views
   • 
   • James Ainsworth
   • September 10

3. "Portal Chat Session User" role has disappeared and others too?

   By LifeOfJonny, September 9
   • 4 replies
   • 78 views
   • 
   • LifeOfJonny
   • September 10

4. Live chat available before logging into Service Portal

   By nasimg, August 26
   • 0 replies
   • 41 views
   • 
   • nasimg
   • August 26

5. error code when trying to log a new request

   By Julie McClelland, July 7
   • 2 replies
   • 122 views
   • 
   • James Ainsworth
   • July 7

6. How to turn off chat?

   By lee mcdermott, June 26
   • 6 replies
   • 175 views
   • 
   • lee mcdermott
   • July 2

7. Live Chat icon

   By AndyGilly, May 22
   • 2 replies
   • 168 views
   • 
   • AndyGilly
   • June 8

8. Live chat limited to certain customers and routed to more than one team?

   By Cizzling, August 31, 2018
   • 2 replies
   • 809 views
   • 
   • AndyGilly
   • May 19

9. Enabling Live Chat Desktop Browser Notifications

   By AndyGilly, May 19
   • 3 replies
   • 145 views
   • 
   • AndyGilly
   • May 19

10. Chat Time Taken Measure

    By AndyGilly, May 18
    • 2 replies
    • 169 views
    • 
    • AndyGilly
    • May 19

11. Live Chat -scripts book

    By AndyGilly, May 14
    • 3 replies
    • 190 views
    • 
    • AndyGilly
    • May 15

12. Chat Notification

    By Prem Prakash gautam, September 19, 2019
    • 9 replies
    • 620 views
    • 
    • lee mcdermott
    • April 30

13. chat notification

    By lee mcdermott, February 20
    • 6 replies
    • 284 views
    • 
    • TrevorHarris
    • April 28

14. Chat App has started to fail?

    By lee mcdermott, April 14
    • 12 replies
    • 283 views
    • 
    • lee mcdermott
    • April 17

15. Live Chat not visible on Service Portal

    By Cassie, April 7   

    • live chat
    • 3 replies
    • 210 views
    • 
    • Cassie
    • April 8

16. Roles for live chat in portal

    By JBasey, March 27
    • 3 replies
    • 229 views
    • 
    • DanielRi
    • March 27

17. Live chat using customer portal?

    By JBasey, March 25
    • 2 replies
    • 157 views
    • 
    • Steven Boardman
    • March 25

18. How to delete old chat sessions.

    By lee mcdermott, February 6
    • 2 replies
    • 225 views
    • 
    • lee mcdermott
    • February 10

19. Delay in Chat Message Delivery

    By Prem Prakash gautam, July 18, 2019   

    • chat
    • 14 replies
    • 584 views
    • 
    • lee mcdermott
    • February 6

20. Chat: Further info required

    By Shamaila.Yousaf, November 19, 2019
    • 4 replies
    • 290 views
    • 
    • Shamaila.Yousaf
    • January 30

21. Chat - what are peoples thoughts?

    By Darren Rose, August 7, 2018
    • 5 replies
    • 729 views
    • 
    • Bob Dickinson
    • January 18

22. Agent display name

    By lee mcdermott, January 9
    • 2 replies
    • 194 views
    • 
    • lee mcdermott
    • January 10

23. Live chat configuration info required

    By lee mcdermott, September 6, 2019
    • 2 replies
    • 331 views
    • 
    • lee mcdermott
    • September 10, 2019

24. HR Services

    By ventureman, July 29, 2019
    • 1 reply
    • 297 views
    • 
    • Victor
    • August 6, 2019

25. Live Chat

    By Shamaila.Yousaf, June 26, 2019
    • 2 replies
    • 402 views
    • 
    • Shamaila.Yousaf
    • July 8, 2019