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Adrian Simpkins

Hornbill Users
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    16

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Topics posted by Adrian Simpkins

  1.  

    Customer connected to 2 requests but not showing in My Requests

    By Adrian Simpkins, in Employee Portal

    • 4 replies
    • 437 views
  2.  

    Adding another member of staff to our support setup

    By Adrian Simpkins, in General Non-Product Discussions

    • 1 reply
    • 1,893 views
  3.  

    Error on completion task comments

    By Adrian Simpkins, in Service Manager

    • 1 reply
    • 272 views
  4.  

    Best way to display Images in the employee portal

    By Adrian Simpkins, in Employee Portal

      
    • 2 replies
    • 424 views
  5.  

    Full User able to reopen a request under another Domain / Division

    By Adrian Simpkins, in Service Manager

      
    • 2 replies
    • 363 views
  6.  

    Unable to see the current IC running against a Service in the Service Portfolio

    By Adrian Simpkins, in Service Manager

    • 4 replies
    • 264 views
  7.  

    Unable to logon to system and unable to raise a support ticket 1 2 3 4

    By Adrian Simpkins, in Service Manager

    • 81 replies
    • 4,277 views
  8.  

    Can we have the most recent amended listed here as well as the most recently created?

    By Adrian Simpkins, in Business Process Automation

      
    • 3 replies
    • 391 views
  9.  

    Unable to update the Email recipients in schedule in reports

    By Adrian Simpkins, in System Administration

    • 4 replies
    • 427 views
  10.  

    Template ID differs in the new admin to old admin

    By Adrian Simpkins, in System Administration

    • 2 replies
    • 353 views
  11.  

    Activity Side Bar losing the Someday Activities occasionally

    By Adrian Simpkins, in Service Manager

    • 4 replies
    • 299 views
  12.  

    Issues with Contract Start Date field

    By Adrian Simpkins, in Supplier Manager

    • 6 replies
    • 542 views
  13.  

    Resolution SLA did not end when request moved to Closed

    By Adrian Simpkins, in Service Manager

    • 11 replies
    • 339 views
  14.  

    Scanning barcode of Assets into Service Manager

    By Adrian Simpkins, in Service Manager

    • 3 replies
    • 1,228 views
  15.  

    Data values for Microsoft Azure Invite Guest configuration

    By Adrian Simpkins, in Integration Connectors, API & Webhooks

    • 1 reply
    • 496 views
  16.  

    URL for storing images in Image Library

    By Adrian Simpkins, in Service Manager

    • 2 replies
    • 402 views
  17.  

    3 requests have error relating to resolutionTimerPause

    By Adrian Simpkins, in Service Manager

    • 2 replies
    • 308 views
  18.  

    Couple of cancelled requests still triggered the auto escalation configuration in the SLA

    By Adrian Simpkins, in Service Manager

    • 2 replies
    • 305 views
  19.  

    Mouse hover over information icons in BPM not working on new portal

    By Adrian Simpkins, in Business Process Automation

    • 3 replies
    • 374 views
  20.  

    Unable to take a request off hold manually

    By Adrian Simpkins, in Service Manager

    • 2 replies
    • 334 views
  21.  

    Unable to see Measures, Widgets, Dashboards, Slideshows, and Reports in the new admin front end, but available in old admin location

    By Adrian Simpkins, in Reporting

    • 2 replies
    • 376 views
  22.  

    Scheduled reports moved time with change in clock last weekend

    By Adrian Simpkins, in Reporting

    • 5 replies
    • 357 views
  23.  

    Snippets list navigation issue

    By Adrian Simpkins, in Service Manager

    • 7 replies
    • 752 views
  24.  

    No date showing when an email template (user created) is updated

    By Adrian Simpkins, in System Administration

    • 0 replies
    • 310 views
  25.  

    Unable to save Basic Details data changes in Supplier Manager

    By Adrian Simpkins, in Supplier Manager

    • 6 replies
    • 440 views
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