Unable to logon to system and unable to raise a support ticket

[Andrew Tasker]

We're also experiencing the same issue currently with a complete outage of service.

[Mark (ESC)]

Same with ours, do we win a prize 

 

 

[Adam@Greggs]

Us as well....

[Charlie Jones]

+1

[Adam Toms]

Same for us

 

[Danny.M]

+1 from us.

[yelyah.nodrog]

+1 for us aswell

[Stuart Torres-Catmur]

+1 for LB Waltham Forest

[Martyn Houghton]

Same for us again

 

[LifeOfJonny]

Customer our facing portal https://customer.hornbill.com/instanceID/ also doesn't work.

[Michael Taylor]

we're affected too

[Neil Smith]

+1

[Gareth Noon]

Us too. It's gone again.

[Stephane LE TANTER]

I am also experiencing the same issue as well as all our users.

[HHH]

Us too

[Chris Bardell]

Us to 

[John C]

everyone it seems!

[James_R]

me too

 

[Martyn Houghton]

It appears to be a global issue as it is affecting all our instances and access worldwide as out teams overseas are also getting the same.

[MichelleReaney]

Same issues here. 

[Martyn Houghton]

Even tried using the Hornbill Direct Login option rather the SSO but you still not able to login

 

[Blowerl]

Same here, all down.

[JonNutt]

Just now, Martyn Houghton said:

Even tried using the Hornbill Direct Login option rather the SSO but you still not able to login

 

Yep that was my first thought to try!

[Alberto M]

We too are being affected.

[Mike Hillman]

Same here, completely down for us as well