Unable to see the current IC running against a Service in the Service Portfolio

[Adrian Simpkins]

Hi All

Just noticed this morning we cannot see the current IC assigned to a catalogue in the Service Portfolio - still able to raise requests internally on and on the portal but nothing showing in this field as per below screen shot.

Anyone else seeing this?

Thanks

 

[Martyn Houghton]

@Adrian Simpkins

Just checked our and the Progressive Capture field is still being populated as normal.

Presume the status of the Progressive Capture itself is showing as Active?

Cheers

Martyn

[Guest Ehsan]

@Adrian Simpkins,

I can't recreate this issue either. Have you tried again after reloading the browser/clearing browser cache?

[Adrian Simpkins]

Hi Martyn,

thanks for checking - this is across all our current active Services / Catalogue items 

However, strangely enough after a full restart of my browser I can now see the ICs showing again - very strange !

I will monitor to see if it reoccurs, thank you for checking your instance

[Adrian Simpkins]

Hi Ehsan

Seems to have resolved itself after a browser restart - I will keep an eye on it 

Many thanks as always