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Unable to take a request off hold manually


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Hi All

I have a request which we are unable to manually remove the current on hold status from - when selecting off hold get the error as below. Seems to be just this one request so far, and I have managed to take another request I have on hold off hold with no issues.

Many thanks

image.png.9cf06efc9a821073929b0e55e8b93b3b.png

and full details:

image.png.569d3ab068398e975acdf0d0fa683b17.png

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