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Tina.Lapere

Hornbill Users
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  • Posts

    472

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  • Days Won

    6

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Topics posted by Tina.Lapere

  1.  

    Profiles - can we mark them as archived?

    By Tina.Lapere, in Service Manager

    • 3 replies
    • 1,133 views
  2.  

    Progressive Capture - Access Granted to

    By Tina.Lapere, in System Administration

    • 10 replies
    • 623 views
  3.  

    Progressive Capture - Date control - Customers able to bypass this

    By Tina.Lapere, in Service Manager

    • 6 replies
    • 476 views
  4.  

    Progressive Capture - different results for Data Query/All Users

    By Tina.Lapere, in Service Manager

    • 1 reply
    • 655 views
  5.  

    Progressive Capture - Form field options

    By Tina.Lapere, in Service Manager

    • 7 replies
    • 1,478 views
  6.  

    Progressive Capture Search All Basic Users

    By Tina.Lapere, in Service Manager

    • 4 replies
    • 886 views
  7.  

    Progressive Capture Search All Users

    By Tina.Lapere, in Progressive Capture

    • 3 replies
    • 976 views
  8.  

    Progressive Captute - Date Fields

    By Tina.Lapere, in Service Manager

    • 8 replies
    • 1,795 views
  9.  

    Red lines appearing in the system and customer portal

    By Tina.Lapere, in Service Manager

    • 1 reply
    • 765 views
  10.  

    Refresh Issue

    By Tina.Lapere, in Service Manager

    • 5 replies
    • 1,096 views
  11.  

    Removing Teams from Service Manager

    By Tina.Lapere, in Service Manager

    • 6 replies
    • 1,295 views
  12.  

    Reporting on Assets

    By Tina.Lapere, in Service Manager

    • 3 replies
    • 1,091 views
  13.  

    Reports - Help needed

    By Tina.Lapere, in Service Manager

    • 7 replies
    • 1,743 views
  14.  

    Reports - Calls logged outside of office hours

    By Tina.Lapere, in Service Manager

    • 16 replies
    • 2,246 views
  15.  

    Request Customer details - adding additional fields

    By Tina.Lapere, in Service Manager

    • 13 replies
    • 2,408 views
  16.  

    Request Timeline & Activities

    By Tina.Lapere, in Service Manager

      
    • 1 reply
    • 931 views
  17.  

    Request update email notifications sent multiple times

    By Tina.Lapere, in Service Manager

    • 0 replies
    • 682 views
  18.  

    Request Update Emails/Notifications not working 1 2

    By Tina.Lapere, in Service Manager

      
    • 28 replies
    • 5,689 views
  19.  

    Request Variables

    By Tina.Lapere, in Service Manager

      
    • 2 replies
    • 1,460 views
  20.  

    Request Views

    By Tina.Lapere, in Service Manager

      
    • 1 reply
    • 1,002 views
  21.  

    Requests - Linking

    By Tina.Lapere, in Service Manager

    • 1 reply
    • 913 views
  22.  

    Requests - Locking and unlocking actions

    By Tina.Lapere, in Service Manager

    • 12 replies
    • 2,359 views
  23.  

    Restricting end date based in Intelligent capture

    By Tina.Lapere, in Progressive Capture

      
    • 5 replies
    • 506 views
  24.  

    Searching for Requests

    By Tina.Lapere, in Service Manager

      
    • 2 replies
    • 986 views
  25.  

    Service Level Agreements - Priorities

    By Tina.Lapere, in Service Manager

    • 2 replies
    • 588 views
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