Adrian Simpkins
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Posts
1,579 -
Joined
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Last visited
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Days Won
16
Content Type
Profiles
Forums
Enhancement Requests
Topics posted by Adrian Simpkins
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- 2 replies
- 1,348 views
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- 6 replies
- 1,108 views
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- 4 replies
- 272 views
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Email templates configuration seems to have changed in some of our templates
By Adrian Simpkins, in Service Manager
- 1 reply
- 347 views
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- 4 replies
- 973 views
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Emails being sent from old mailboxes even though changed to new default mailbox?
By Adrian Simpkins, in Service Manager
- 0 replies
- 20 views
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- 2 replies
- 205 views
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Emails processed automatically but I can not find the associated call
By Adrian Simpkins, in Service Manager
- 1 reply
- 675 views
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Emails sent from one request have defaulted to public but our global setting is Customer
By Adrian Simpkins, in Service Manager
- 3 replies
- 245 views
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Emails sent from the email action node did not auto attach back to the originating request
By Adrian Simpkins, in Service Manager
- 3 replies
- 671 views
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Emails showing blank in To field but are still being delivered?
By Adrian Simpkins, in Service Manager
- 2 replies
- 55 views
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Employee Portal - Differences in My Documents for All User config between Basic Users and full Users
By Adrian Simpkins, in Employee Portal
- 4 replies
- 949 views
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Employee Portal - new Change Request raised today showing as Resolved in portal?
By Adrian Simpkins, in Employee Portal
- 1 reply
- 676 views
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Enable Notify Customer - not sending email when applying updates
By Adrian Simpkins, in Service Manager
- 2 replies
- 931 views
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End date for auto forward where links refer to the old service portal link
By Adrian Simpkins, in Employee Portal
- 2 replies
- 340 views
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- 2 replies
- 879 views
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Error message around removing someone from a board who does not have permissions
By Adrian Simpkins, in Board Manager
- 9 replies
- 637 views
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- 2 replies
- 661 views
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- 1 reply
- 272 views
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Error when script should be autoclosing depending on Customers response
By Adrian Simpkins, in Service Manager
- 17 replies
- 1,850 views
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- 4 replies
- 1,055 views
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- 2 replies
- 686 views
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- 2 replies
- 431 views
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Escalation board appears to have a lower number of requests than expected
By Adrian Simpkins, in Board Manager
- sla
- auto escalation
- (and 1 more)
- 0 replies
- 174 views
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Exporting request list data enhancement
By Adrian Simpkins, in Reporting
- enhancement
- request list
- (and 1 more)
- 5 replies
- 561 views