Jump to content

Emails processed automatically but I can not find the associated call


Adrian Simpkins

Recommended Posts

Hi All

I have some email routing rules in effect, and I can see from our email inbox that these appear to have been processed as they have moved into the sub folder I have setup against the routing rule. However, I am unable to locate a request raised. I have run a failed script report to see if this is highlighted there, but nothing in the list.

Is there a way I can trace what reference number is allocated when a routing rule processes an email and moves the email to a completed folder?

FYI I have a total of 10 alerts today, 8 have raised fine, it is these 2 I am unable to locate

Many thanks

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...