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John C

Hornbill Users
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    174

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Topics posted by John C

  1.  

    Disable ability to log tickets

    By John C, in Service Manager

    • 7 replies
    • 527 views
  2.  

    Not receiving notification mails of when a ticket has been logged...

    By John C, in System Administration

    • 1 reply
    • 492 views
  3.  

    Adding new certificate in SSO Profile 1 2

    By John C, in System Administration

    • 28 replies
    • 1,504 views
  4.  

    Enforce login option for users

    By John C, in System Administration

    • 15 replies
    • 581 views
  5.  

    Issues in the US

    By John C, in Employee Portal

    • 12 replies
    • 641 views
  6.  

    Cannot download the Hornbill Meta data for user, admin or service....

    By John C, in System Administration

    • 19 replies
    • 1,259 views
  7.  

    Two email (notification) received when a user updates a ticket

    By John C, in Service Manager

    • 4 replies
    • 707 views
  8.  

    Customer column not long enough

    By John C, in Service Manager

    • 8 replies
    • 1,005 views
  9.  

    How to add a new option

    By John C, in Progressive Capture

    • 9 replies
    • 1,529 views
  10.  

    How to edit Department field in Asset Manager

    By John C, in Service Manager

    • 20 replies
    • 1,561 views
  11.  

    Setting have disappeared!?

    By John C, in Service Manager

    • 2 replies
    • 3,113 views
  12.  

    Updates to tickets not going to customer via email

    By John C, in Service Manager

    • 6 replies
    • 826 views
  13.  

    Impacted

    By John C, in Service Manager

    • 5 replies
    • 868 views
  14.  

    Erorr 522 when accessing Hornbill instance [RESOLVED] 1 2

    By John C, in Service Manager

    • 27 replies
    • 2,938 views
  15.  

    Location of Create Document and Upload Document buttons

    By John C, in Document Manager

    • 0 replies
    • 967 views
  16.  

    Logo Size etc (New employee portal)

    By John C, in Employee Portal

    • 3 replies
    • 1,187 views
  17.  

    noreply "has been updated by the customer"

    By John C, in Service Manager

    • 3 replies
    • 748 views
  18.  

    Tickets "From" template wrong

    By John C, in Service Manager

    • 24 replies
    • 2,060 views
  19.  

    Unable to validate user credentials

    By John C, in Service Manager

    • 1 reply
    • 790 views
  20.  

    Errors after updating to latest SM build (queryParams validation error) [RESOLVED]

    By John C, in Service Manager

    • 9 replies
    • 1,499 views
  21.  

    Customer updates via email

    By John C, in Service Manager

    • 7 replies
    • 1,264 views
  22.  

    Category not showing in ticket

    By John C, in Service Manager

    • 3 replies
    • 855 views
  23.  

    Hornbill Down 1 2

    By John C, in Service Manager

    • 25 replies
    • 3,190 views
  24.  

    Set date to Ireland/Uk format in report

    By John C, in Service Manager

    • 2 replies
    • 930 views
  25.  

    Customer Feedback

    By John C, in Service Manager

    • 10 replies
    • 1,594 views
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