John C Posted December 13, 2019 Share Posted December 13, 2019 Hello, It seems that since I updated to the latest version of Service Manager, the view for category is not listed in tickets anymore, please see below: Can someone look into this ASAP please, thank you. Link to comment Share on other sites More sharing options...
David Hall Posted December 13, 2019 Share Posted December 13, 2019 Hi @John C In the latest update the category has now been re-positioned to the side bar and there is a new action tab for setting the category as desired. Kind Regards, Dave Link to comment Share on other sites More sharing options...
John C Posted December 13, 2019 Author Share Posted December 13, 2019 Thanks David, don't like it at all I have to say, is there a way to revert to the original template? Link to comment Share on other sites More sharing options...
David Hall Posted December 17, 2019 Share Posted December 17, 2019 @John C Sorry to hear that, we've moved the category to the right panel to make it more visible on the request without scrolling and provided the action tab to set it so that there is no need to edit the form and then have a popup for selection etc. If the changes have made it in any way harder to use then we're happy to take on board feedback for future improvements. Kind Regards, Dave Link to comment Share on other sites More sharing options...
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