John C Posted November 30, 2020 Share Posted November 30, 2020 @Victor Cannot connect to Service manager as in live.hornbill.com/ nor service.hornbill.com?? Link to comment Share on other sites More sharing options...
Neil Smith Posted November 30, 2020 Share Posted November 30, 2020 Same with our instance too Link to comment Share on other sites More sharing options...
AndyHill Posted November 30, 2020 Share Posted November 30, 2020 +1 same issue with our instance too. Link to comment Share on other sites More sharing options...
Josh Bridgens Posted November 30, 2020 Share Posted November 30, 2020 +1 to our instance Link to comment Share on other sites More sharing options...
AlexOnTheHill Posted November 30, 2020 Share Posted November 30, 2020 +1 Same for our instance also Link to comment Share on other sites More sharing options...
HGrigsby Posted November 30, 2020 Share Posted November 30, 2020 We are having issues as well - no mailboxes available and hanging Helen Link to comment Share on other sites More sharing options...
lee mcdermott Posted November 30, 2020 Share Posted November 30, 2020 same here also Link to comment Share on other sites More sharing options...
John C Posted November 30, 2020 Author Share Posted November 30, 2020 This is obviously not correct either... Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted November 30, 2020 Share Posted November 30, 2020 +1 for us Link to comment Share on other sites More sharing options...
lukeb Posted November 30, 2020 Share Posted November 30, 2020 +1 Same for our instance Link to comment Share on other sites More sharing options...
JonNutt Posted November 30, 2020 Share Posted November 30, 2020 Watching, same here. Link to comment Share on other sites More sharing options...
7oaks Posted November 30, 2020 Share Posted November 30, 2020 Same for Sevenoaks Link to comment Share on other sites More sharing options...
sprasad Posted November 30, 2020 Share Posted November 30, 2020 +1 down for us also. Reference: IN00165307 Summary: System Down Raised on: 2020-11-30 11:36:06 (BST) Link to comment Share on other sites More sharing options...
JonNutt Posted November 30, 2020 Share Posted November 30, 2020 Looks like it's back up. Link to comment Share on other sites More sharing options...
AlexOnTheHill Posted November 30, 2020 Share Posted November 30, 2020 I believe we are back in now, testing ongoing Link to comment Share on other sites More sharing options...
LifeOfJonny Posted November 30, 2020 Share Posted November 30, 2020 +1 Was getting cloud flare can't reach origin, but its starting to work now. Link to comment Share on other sites More sharing options...
WFMKC Posted November 30, 2020 Share Posted November 30, 2020 Just come back for us. Try refreshing Link to comment Share on other sites More sharing options...
lee mcdermott Posted November 30, 2020 Share Posted November 30, 2020 mine is back Link to comment Share on other sites More sharing options...
LifeOfJonny Posted November 30, 2020 Share Posted November 30, 2020 1 Link to comment Share on other sites More sharing options...
HGrigsby Posted November 30, 2020 Share Posted November 30, 2020 Back now for us too Link to comment Share on other sites More sharing options...
HHH Posted November 30, 2020 Share Posted November 30, 2020 Still shaky, cannot log in with SSO Link to comment Share on other sites More sharing options...
Victor Posted November 30, 2020 Share Posted November 30, 2020 @all There was a brief issue with one of our webservers which has been fixed. Apologies for any troubles this has caused. We'll investigate and get back with updates once the investigation is complete. Link to comment Share on other sites More sharing options...
HHH Posted November 30, 2020 Share Posted November 30, 2020 Thanks, we're back again as well now Link to comment Share on other sites More sharing options...
LifeOfJonny Posted November 30, 2020 Share Posted November 30, 2020 https://status.hornbill.com didn't show anything, does this need looking at and would it be possible to make it show last 24/48 hours (per hour graph), per month doesn't really tell you when, was it at night if you were looking for recent downtime. Link to comment Share on other sites More sharing options...
Victor Posted November 30, 2020 Share Posted November 30, 2020 @all Re: Status page. The issue here lasted approx 7-10 min. Our main focus is to ensure all relevant parties are aware and working on restoring service availability. Then we update the status page, forums, etc. On this occasion fixing the issue was very quick which means we didn't get to make an incident on Status page. We will however looking to add a post mortem event there. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now