Adrian Simpkins

Issue with downloading documents on Customer Portal using My Documents

By Adrian Simpkins, October 17, 2020 in Document Manager

Issue with Manager viewing requests highlighted by Automated SLA notifications

By Adrian Simpkins, November 26, 2020 in Service Manager

One User getting error message when trying to run Custom Button for Escalation of request

By Adrian Simpkins, January 14, 2021 in Service Manager

Snippets list navigation issue

By Adrian Simpkins, October 16, 2021 in Service Manager

Unable to update the Details tab in a new Service

By Adrian Simpkins, November 30, 2021 in Service Manager

Image Library - using images in emails

By Adrian Simpkins, February 21, 2022 in Service Manager

Now getting random timeout errors following on from the issue earlier

By Adrian Simpkins, December 13, 2022 in Service Manager

2 External customers using the customer portal getting error 'Could not load portal configuration'

By Adrian Simpkins, January 8 in Employee Portal

• customer portal
• login

Unable to change the site/location in the details tab

By Adrian Simpkins, April 3 in Service Manager

• location
• service manager
• (and 1 more)

  Tagged with:

  • location
  • service manager
  • details

Identifying Senior Members of Staff

By Adrian Simpkins, March 4, 2019 in Service Manager

Is it possible to have a branch decision from a selection in a dynamic checkbox list?

By Adrian Simpkins, March 27, 2019 in Progressive Capture

Email template field .H_datelogged is not populating

By Adrian Simpkins, May 8, 2019 in Service Manager

Incoming email issue

By Adrian Simpkins, May 21, 2019 in System Administration

Is there anyway to add a Tag to FAQs

By Adrian Simpkins, June 6, 2019 in Service Manager

Orange warning message when sending adhoc emails from within a request

By Adrian Simpkins, October 18, 2019 in Service Manager

New custom data fields 31-40

By Adrian Simpkins, November 17, 2019 in Service Manager

Another Connection issue

By Adrian Simpkins, December 3, 2019 in Service Manager

Creating a Team Holiday Calendar

By Adrian Simpkins, January 27, 2020 in Service Manager

How to serach Translations text

By Adrian Simpkins, February 24, 2020 in Service Manager

Unable to attach a newly created SLA to any Services

By Adrian Simpkins, July 31, 2020 in Service Manager

SSO changes

By Adrian Simpkins, August 24, 2020 in Employee Portal

Unable to find customers in Hornbill to change names on requests

By Adrian Simpkins, September 29, 2020 in Service Manager

Issue with returned data on report pulling from CAB board

By Adrian Simpkins, October 30, 2020 in Board Manager

How to remove requests written to a board via an automated SLA

By Adrian Simpkins, November 9, 2020 in Service Manager

Achievement award not working?

By Adrian Simpkins, May 12, 2021 in Service Manager