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Now getting random timeout errors following on from the issue earlier


Adrian Simpkins
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Hi All

So since the issue earlier it does appear I can get into Service Manager fine but I have had this error 3 times - it goes after a refresh but didn't see this until after the issue this morning. Anyone else seeing this at all please? It is also taking around 10 seconds to load anything - click on a request 10 seconds, click on a service in the portfolio 10 seconds?

Many thanks

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  • Adrian Simpkins changed the title to Now getting random timeout errors following on from the issue earlier

it's taking a while for our users to login but also we are seeing that when logging emails the customer is not being picked up via their email address however when you go to search for them they appear so it looks like something is broken in the PCFs/ICs too

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