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Enhancement Requests
Everything posted by TrevorHarris
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Auto Tasks - Prompt Warning (potential enhancement)
TrevorHarris replied to Frank Reay's topic in Service Manager
Thanks for the feedback, we will try and add this feature in in a upcoming update to the custom buttons which should be available in the near future -
Hi Can you confirm if each of the apps metadata on Azure has a different signing certificate and the rest of the metadata is the same across each of the apps? How do you configure this currently in Hornbill? I presume you cannot be using the metadata URL and are importing the signing certificates from the 3 apps manually into the SSO profile in Hornbill. Thanks Trevor
- 13 replies
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- sso
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Improvement to Custom Buttons - Additional Filters
TrevorHarris replied to AlexOnTheHill's topic in Service Manager
Hi @AlexOnTheHill We are planning to expand the show button if.. feature in the custom buttons to add the option to show buttons based on the users role or group and to make the building of more complex expressions using AND and OR possible. This is currently in the pipeline for development so should be available in the near future Thanks Trevor H -
Lanes of width 2 not being used to show two columns of cards...
TrevorHarris replied to Berto2002's topic in Board Manager
Hi, You can specify the column within the lane by using the Lane Column option of the add to board operation, this should be supplied as a number which 0 indicates the first column, 1 the second etc. If you don't specify the column it will always be added to the first column in the lane Thanks Trevor -
Hi @Luke Sorry for the delay in getting back to you, this option will be made available in the next admin tool release Thanks Trevor
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Hi @Luke You can view the Reply URL if you click the metadata button at the top of the SSO Profiles page in the admin tool, can you check if it matches the Reply URL in you identity provider?
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I can display the tooltip in the dialog if no label is present so that it will be easier to see in what the button is in this popup, will add this for next core release
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Wanting to hide auto task buttons from individuals or roles
TrevorHarris replied to Smurfy's topic in Employee Portal
Hi @Smurfy As I understand you want to able to hide custom buttons so that only certain users can see it, currently you can hide the buttons depending on the data on the request but there is no option to hide it based on the actual user who is viewing the button, is that correct? Unfortunately it is not possible at the moment and I do not think we will be able to add it soon but will keep this in mind as a possible feature in the future. Thanks Trevor -
enhancement Document Libraries - Additional Filter options
TrevorHarris replied to Martyn Houghton's topic in Document Manager
Should be able to add filters for Show in User Library List and Show in Customer Portal Library List, and I can also add a filter to show only libraries you own, hopefully that will help. Adding a filter for a specific owner will be a bit more complex so may need to come at a later date if needed -
@Martyn Houghton You are correct it is to do with the timesheet widget in the Right hand panel, thanks to your suggestion I have now been able to replicate and we look at creating a fix for this issue Thanks Trevor
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Sorry, the wiki markup needs to be applied line by line and won't work if you do if over multiple lines. The opening and closing span tags need to be on the same line, so would need to be something like <span style="font-size: 11px">'''Summary:''' Test summary</span> <span style="font-size: 11px">'''Service:''' Test service</span>
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Hi @Berto2002 The cards support wiki formatting and its possible to adjust the font size with this e.g. if you surrounded the card content with: <span style="font-size: 11px">...</span> in your bpm node this should reduce the size, see here for more info about wiki markup https://wiki.hornbill.com/index.php?title=Wiki_Markup Thanks Trevor
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I'm unable to replicate either, one possibility would be if the user didn't have permissions to view the post however if refreshing the page makes the post appear that wouldn't seem to be the problem? I will look to improve the error handling here to see if that can help identify the problem
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- open post
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Hi This means the Id your identity provider is sending doesn't match any user Ids in Hornbill, either the user doesn't have an account or the wrong identifier is being sent. More info about this problem here https://wiki.hornbill.com/index.php?title=Troubleshooting_Single_Sign_On Thanks Trevor
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Hi @Gary@ADL Sorry we missed this, we are currently trying to update the documentation with Microsoft as the details there are out of date. The metadata is available to download in the admin tool under System > Security > SSO Profiles but I don't think its possible import this in O365, the pattern for the entity Id and Reply Url is as follows. Entity Id: https://sso.hornbill.com/[INSTANCE NAME]/[STREAM] Reply Url: https://[API DOMAIN].hornbill.com/[INSTANCE NAME]/xmlmc/sso/saml2/authorize/user/[STREAM] So for example in your case this would be: https://sso.hornbill.com/alexanderdennis/live https://mdh-p01-api.hornbill.com/alexanderdennis/xmlmc/sso/saml2/authorize/user/live Thanks Trevor
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Self Service Portal - No longer able to log out
TrevorHarris replied to Ann-MarieHolloway's topic in Service Manager
Hi @Ann-MarieHolloway, Do you have SAML login setup for your instance? I think the logout is probably redirecting back to the identity provider after logout and then that is automatically logging you back in, will have a look to see how we can handle this better Thanks Trevor -
This has been fixed and will be available from Document Manager release 470 Thanks Trevor H
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Hi, A popup informing the user that a message has been sent will be introduced in Document Manager release 470 Thanks Trevor
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new feature request Allow us to re-order custom buttons
TrevorHarris replied to samwoo's topic in Service Manager
Hi all, Thanks for the feedback, we will look to add the ability to reorder the custom buttons in the near future - will update here when its released Thanks Trevor