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Hi I saw a post from a couple of years ago that seems to cover this. What we envisage is an option for the customer to share their request with another customer so they can ideally view it on the portal and receive notifications when it is updated. I'm often having to copy in various parties to keep them up-to-date with a particular request. They are normally a group of basic users who are either experiencing the same issue. This would be particularly handy where we've had several requests logged for the same issue, linked them and then just use one request to track progress to solution and keep everyone who reported the issue informed. It there anything in the pipeline?
When using the Share option in the Board Manager you can only add one object (User, Group, Role) at a time. It would be useful to be able to add multiple objects at the same time applying the same permissions. Cheers Martyn
Hi, Apologies if this is in the wrong section of the forums, and/or it's already been discusssed. I keep seeing users and Hornbill staff alike providing examples on how best to use the system. This got me thinking... I was wondering if there could be a Knowledge Hub somewhere on the forums / wiki / another source which Hornbill and Forum Users can contribute to share knowledge or hints and tips on Hornbill, API's etc. This Knowledge Hub could have categories for the different areas of Hornbill (Best Practices / SQL / Reports / PCF / BPM / API's etc) Tags are used against a Knowledge much like the way the Hornbill documentation is used. Users can then search the Knowledge Hub to see if anything they want to do has already been posted or not. Users can comment and collaborate on the Knowledge Something a bit like this on StackOverflow - http://stackoverflow.com/documentation/powershell/1067/loops#t=201705031606276839395 At the top, there is section in the menu called Documentation (BETA) for reference. If we can lock this Knowledge Hub to just users of the forums then this keeps everything in a secure place. Thanks, Samuel