TrevorHarris

Hi As James states there are currently no templating option within document manager unfortunately. This is something that is being considered for future a version but we have no plans to introduce it in the near term and no timeline for when it might be added at the moment. Thanks Trevor

Hi @Adrian Simpkins We have applied a patch so you should now be able to download these files in the service and customer portal in Internet Explorer now A full fix for this issue will be in the next document manager release Thanks Trevor

Hi @Adrian Simpkins We've identified the problem here and are currently working on a fix for it Thanks Trevor H

Hi @Adrian Simpkins Will have a look and see what the issue is here Thanks Trevor

Ok, thanks for the update, sorry you're still having the issue. We are currently looking into our saml implementation and improving the underlying technology that runs it- hopefully this will solve the problem you are having here and should be available soon. Thanks Trevor

Hi all, Have released an update to core UI which should help address this issue. Can you let me know if your still seeing this issue after today Thanks Trevor

@LifeOfJonny Thanks for the network log, I will investigate to see if I can find out what the problem is Trevor

Hi @LifeOfJonny, Can ask if you see this problem everytime you login and does the Azure ask for login credentials before sending you back to the hornbill login page or does it redirect straight back without loggin in the first time. Thanks Trevor H

Hi @Chris Bardell How long is it taking? Are you seeing the waiting connections against your ADFS server as that would suggest the slowness is connecting there? Thanks Trevor H

@lee mcdermott No, this can't be turned off, a fuller explaination of this change can be found here: @Giuseppe Iannacone The Pass through authentication is a feature of the ADFS server that you use to login so it needs to be configured there, it is not part of Hornbill. Thanks Trevor

@themingsen The passthrough authentication is not done in Hornbill but on your Single Sign On identitiy provider, clicking on the Log In With Single Sign On button will allow you to sign on using the identity provider. If it was configured with passthrough authentication that will still work in the same way. Thanks Trevor

@Jeremy Translation for the login page can be found under Applications > Hornbill Collaboration > Translations using the key guest.anonymous.login Thanks Trevor H

Hi @Jeremy You can configure the login screen in the admin tool (under System > Manage Portals > Manage Login). It is not possible to remove the Hornbill branding but you can change the splash image and add a footer to the login screen Thanks Trevor H

@Giuseppe Iannacone You can customise this page in the admin tool under System > Manage Portals > Manage Login You can change the main splash image and also add a footer there Thanks Trevor

the recommended image size is 1700pxx1280px Thanks Trevor

@Martyn Houghton Yes you will be able to set the main image on the login page and add a footer to the page if required. This will be available in the admin tool under System > Manage Portals > Manage Login once the login screen is released tomorrow Thanks Trevor H

@HHH Yes, you will no longer need to use the espbasic=true as you will always have the option to use the direct login. The changes are described in more detail here: Thanks Trevor

Just to let you know the above changes will be available on Tuesday 22nd September Thanks Trevor

@Martyn Houghton Just to confirm the login changes will not apply to the customer/service portal atm. However you can enable Hornbill Login as an option whilst using saml by eanlbing the below setting which can be found Home > Applications > Hornbill Collaboration > Application Settings in the admin tool guest.anonymous.saml.guest.allowhornbilllogin This will add the option Hornbill Direct Login to the dropdown list of identity providers in the select your identity provider page Thanks Trevor H

Hi @Martyn Houghton You can enable the library selector on the document manager widget in the widget configuration, this will display a dropdown box in the widget which will allow you to select the library Thanks Trevor Harris

yes, as Gerry says it will still be possible to pass the entityId in the URL to go straight to the identity provider

Unfortunately, theres nothing obvious that I can see wrong with any of you configuration. The only possibilty I can see is that get card info is not retrieving the card, is it possible it has been removed form the board manually? I will add some more error handling into the next release of Boardmanager to see if that can help identify the problem Thanks Trevor

Hi @Adrian Simpkins I cannot see anything wrong in your configuration, can you post the Add Card to Board configuration as well Thanks Trevor

@Ade M The next release should be available Tuesday next week Thanks Trevor

Hi Ade, Thanks for reporting this, this error will be fixed in the next release of document manager. Sorry for any inconvience caused Thanks Trevor