Everton1878

Asset Import from Intune

By Everton1878, April 16 in Integration Connectors, API & Webhooks

Hornbill Clean Utility - last logged on

By Everton1878, April 15 in Integration Connectors, API & Webhooks

Asset Import Tool - CSV

By Everton1878, March 28 in Service Manager

oauth2 NO AUTHENTICATE failed

By Everton1878, August 11, 2023 in System Administration

Report regularly failing

By Everton1878, August 19, 2021 in Service Manager

Exporting Request List

By Everton1878, June 18, 2021 in Service Manager

[IMPORTANT] Hornbill service impacted [RESOLVED] 1 2

By Everton1878, October 23, 2019 in Service Manager

• performance

Sending Emails

By Everton1878, January 25, 2019 in Service Manager

• email

POP3 email connection

By Everton1878, February 9, 2018 in Service Manager

• email
• pop3

Instance down?

By Everton1878, December 7, 2017 in Service Manager

LDAP upload with proxy

By Everton1878, October 18, 2017 in System Administration

• ldap
• proxy

CSV export from Database Direct

By Everton1878, July 5, 2017 in Reporting

• reporting
• sql
• (and 2 more)

  Tagged with:

  • reporting
  • sql
  • database direct
  • csv

Closure Categories

By Everton1878, July 5, 2017 in Reporting

• reporting
• closure categories

SQL query join

By Everton1878, May 23, 2017 in Reporting

• sql
• join

Unable to replicate the following reports

By Everton1878, April 28, 2017 in Reporting

• reporting
• advanced analytics
• (and 3 more)

  Tagged with:

  • reporting
  • advanced analytics
  • dashboards
  • widgets
  • measures

Escalating calls to other teams

By Everton1878, April 26, 2017 in Reporting

• reporting
• escalation

Current and previous month

By Everton1878, April 20, 2017 in Reporting

Activity word wrapping

By Everton1878, April 6, 2017 in Service Manager

• activities

On Holiday - backup person

By Everton1878, April 6, 2017 in Service Manager

• availability
• call updates
• (and 1 more)

  Tagged with:

  • availability
  • call updates
  • backup person

Change reporting

By Everton1878, March 21, 2017 in Reporting

• change
• change requests

change authorisation Change Request Authorisation

By Everton1878, March 14, 2017 in Service Manager

• change
• change request

Publishing to Portal and Service Status

By Everton1878, March 10, 2017 in Service Manager

• service status
• publishing to portal
• (and 1 more)

  Tagged with:

  • service status
  • publishing to portal
  • problems

Dashboard formatting

By Everton1878, March 10, 2017 in Reporting

• dashboard
• counters
• (and 1 more)

  Tagged with:

  • dashboard
  • counters
  • formatting

Watching calls

By Everton1878, March 3, 2017 in Service Manager

• watch
• watching

Add connections from email

By Everton1878, March 1, 2017 in Service Manager

• connections
• email