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will.good

Hornbill Users
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Topics posted by will.good

  1.  

    Live Chat Roadmap 2023

    By will.good, in Live Chat

    • 4 replies
    • 501 views
  2.  

    Wait for Request Update or Email

    By will.good, in Service Manager

    • 4 replies
    • 498 views
  3.  

    Email Routing

    By will.good, in System Administration

    • 6 replies
    • 497 views
  4.  

    Auto Set Closure Category

    By will.good, in Service Manager

    • 3 replies
    • 490 views
  5.  

    Support Enhancement > Ability to Add Attachments

    By will.good, in System Administration

    • 2 replies
    • 490 views
  6.  

    Delete Contacts

    By will.good, in Collaboration

    • 3 replies
    • 480 views
  7.  

    Last updated date field

    By will.good, in Service Manager

      
    • 3 replies
    • 478 views
  8.  

    Resolution Email

    By will.good, in Service Manager

    • 3 replies
    • 472 views
  9.  

    Update Visibility

    By will.good, in Service Manager

    • 2 replies
    • 464 views
  10.  

    Enhancement: Download all attachments from requests

    By will.good, in Service Manager

      
    • 4 replies
    • 460 views
  11.  

    Document Access

    By will.good, in Document Manager

    • 1 reply
    • 459 views
  12.  

    Service Links Colour

    By will.good, in Employee Portal

    • 4 replies
    • 443 views
  13.  

    Add Application License to User

    By will.good, in Business Process Automation

    • 1 reply
    • 442 views
  14.  

    Contains filter in Reporting

    By will.good, in Reporting

    • 4 replies
    • 438 views
  15.  

    Wait for Request Update > Reopened Outcome

    By will.good, in Service Manager

    • 3 replies
    • 436 views
  16.  

    Visibility of Service Desk Tickets

    By will.good, in Service Manager

      
    • 2 replies
    • 435 views
  17.  

    Dual Claim SSO

    By will.good, in System Administration

    • 1 reply
    • 434 views
  18.  

    Activity Desktop Notifications

    By will.good, in Service Manager

    • 5 replies
    • 431 views
  19.  

    Reporting Schedule

    By will.good, in Reporting

    • 2 replies
    • 426 views
  20.  

    Date/Time Formatting in Email Variable

    By will.good, in Collaboration

    • 6 replies
    • 426 views
  21.  

    Show Service Request Items Setting

    By will.good, in Employee Portal

    • 2 replies
    • 424 views
  22.  

    Add Logon ID to Service Manager User Details

    By will.good, in System Administration

      
    • 1 reply
    • 422 views
  23.  

    User Page loading time

    By will.good, in System Administration

    • 1 reply
    • 420 views
  24.  

    KE00175731: Incorrect request closure category separator when category is set by workflow

    By will.good, in Service Manager

    • 4 replies
    • 415 views
  25.  

    Allow employees to update details

    By will.good, in Employee Portal

    • 5 replies
    • 411 views
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