will.good Posted June 27, 2022 Share Posted June 27, 2022 Hi, I am looking at automating the assignment of roles / licences to new Full users when we have a new joiner / leaver in our team. I have been able to use a business process to assign all roles and convert the user to a full user, but I can't see a way of giving them application licences such as Service Manager or live chat. This is where I am looking: On the back of this, it would be good if we could have a automation node that was capable of assigning multiple roles at once rather than having to create a node for each individual role Thanks! Will Link to comment Share on other sites More sharing options...
Victor Posted June 28, 2022 Share Posted June 28, 2022 20 hours ago, will.good said: I can't see a way of giving them application licences such as Service Manager or live chat These can't be allocated automatically. License allocation needs to be processed manually. Link to comment Share on other sites More sharing options...
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