will.good Posted October 12, 2022 Posted October 12, 2022 Hi, Does anyone know which notification setting this falls under? The only desktop notifications I have on are Live Chat so are not sure why I am getting these? Is there any way to turn these off?
Steve Giller Posted October 14, 2022 Posted October 14, 2022 Are you able to check if you get the same issue on Chrome?
will.good Posted October 20, 2022 Author Posted October 20, 2022 @Steve GillerYeah, I am getting the same in Chrome too
Berto2002 Posted October 25, 2022 Posted October 25, 2022 Those look like Windows notifications to me, no HB?
will.good Posted October 25, 2022 Author Posted October 25, 2022 Just now, Berto2002 said: Those look like Windows notifications to me, no HB? They are desktop notifications sent from Hornbill
will.good Posted November 1, 2022 Author Posted November 1, 2022 @Steve Giller I also do not seem to be getting the desktop notifications from chat messages from the below enhancement: New Update: Live Chat (171) Added option for agents to enable desktop notification on new messages to existing chat when the browser window is not in focus I have both turned on in notification settings
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