will.good Posted September 14, 2022 Share Posted September 14, 2022 Hi, Can we please request to add the Logon ID field to the user profile in Service Manager - potentially in the Job Details Section? Could this also please be available in the Customer Section on Requests a field available to be shown? Link to comment Share on other sites More sharing options...
Steve Giller Posted September 27, 2022 Share Posted September 27, 2022 This is tagged as an enhancement but it's rather vague. Where are you expecting this to be shown? Exposing a logon ID could be considered a security risk, so I would expect our Developers would need a very precise and compelling business case to consider this. Link to comment Share on other sites More sharing options...
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