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Support Enhancement > Ability to Add Attachments


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Can we add the ability to add screenshots / attachments to the support form on www.hornbill.com/support

It's really frustrating having to raise a request and then go in to success to add attachments, seems like an extra step which shouldn't be necessary.

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  • will.good changed the title to Support Enhancement > Ability to Add Attachments

@will.good @samwoo although this seems like an obvious option and something that should be there, unfortunately this is not very straight forward. I won't bother you with the technicalities (they are quite a bit of these in this area even if this is not apparent). We were looking for some time to enable this option on the webform however we do not have a solution that we are happy with at this time.

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