will.good Posted September 1, 2022 Posted September 1, 2022 Can we add the ability to add screenshots / attachments to the support form on www.hornbill.com/support It's really frustrating having to raise a request and then go in to success to add attachments, seems like an extra step which shouldn't be necessary.
Victor Posted September 2, 2022 Posted September 2, 2022 @will.good @samwoo although this seems like an obvious option and something that should be there, unfortunately this is not very straight forward. I won't bother you with the technicalities (they are quite a bit of these in this area even if this is not apparent). We were looking for some time to enable this option on the webform however we do not have a solution that we are happy with at this time. 3
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