will.good Posted May 9, 2023 Posted May 9, 2023 Hi, How can we delete a contact? I have the Contacts Admin role which has a delete contact right, but I cannot find a way to actually delete a contact from their profile page?
Martyn Houghton Posted May 9, 2023 Posted May 9, 2023 @will.good I do not believe you can delete a contact through he main application, only Archive them. The only way to delete a contact is via the Hornbill Clean utility. https://wiki.hornbill.com/index.php/Hornbill_Clean_Utility Cheers Martyn 1
will.good Posted May 9, 2023 Author Posted May 9, 2023 Seems strange we are unable to delete contacts when we can delete basic/full users...can someone tag this as an enhancement to be able to do this? Using the Clean Utility admittedly scares me a little
Paul Chambers Posted January 19, 2024 Posted January 19, 2024 Hi @Harry Hornbill Was this tagged as an enhancement ? We would like to set up a process within the main application for being able to delete archived contacts after they have been archived for X number of days. Thanks. 1
Paul Chambers Posted July 19, 2024 Posted July 19, 2024 @AlexTumber Hi ! We have over 35000 archived contacts that we need to permanently delete - could this be prioritised please ? Thanks in advance. 1
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