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Gary@ADL

Hornbill Users
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    245

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Topics posted by Gary@ADL

  1.  

    Hyperlink straight to a catalogue item

    By Gary@ADL, in Service Manager

    • 8 replies
    • 1,694 views
  2.  

    permisisons to complete activities assigned to others

    By Gary@ADL, in Collaboration

    • 5 replies
    • 1,674 views
  3.  

    suppressing timeline updates by system BPM manager

    By Gary@ADL, in Business Process Automation

    • 6 replies
    • 1,654 views
  4.  

    Change workflow version for an existing request

    By Gary@ADL, in Service Manager

    • 8 replies
    • 1,613 views
  5.  

    cant get logged into hornbill - urgent

    By Gary@ADL, in Service Manager

    • 8 replies
    • 1,612 views
  6.  

    user getting http 500 error on service portal!

    By Gary@ADL, in System Administration

    • 1 reply
    • 1,604 views
  7.  

    no capture ID found

    By Gary@ADL, in Progressive Capture

    • 2 replies
    • 1,600 views
  8.  

    Error - specified user does not exist when creating a task

    By Gary@ADL, in System Administration

    • 2 replies
    • 1,584 views
  9.  

    hiding closure category from customer

    By Gary@ADL, in System Administration

    • 3 replies
    • 1,583 views
  10.  

    owner status is not cleared when re-assigning tickets

    By Gary@ADL, in Business Process Automation

    • 11 replies
    • 1,575 views
  11.  

    analyst notification emails

    By Gary@ADL, in Service Manager

    • 4 replies
    • 1,540 views
  12.  

    error when logging into the portal

    By Gary@ADL, in Service Manager

      
    • 5 replies
    • 1,529 views
  13.  

    Change request authorisation issues

    By Gary@ADL, in Service Manager

    • 4 replies
    • 1,450 views
  14.  

    process not proceeding after task expiry.

    By Gary@ADL, in Business Process Automation

    • 9 replies
    • 1,435 views
  15.  

    outputting Pro-cap answers on emails

    By Gary@ADL, in Business Process Automation

    • 2 replies
    • 1,425 views
  16.  

    Real-Time reporting

    By Gary@ADL, in Reporting

      
    • 1 reply
    • 1,422 views
  17.  

    email automation issue

    By Gary@ADL, in Business Process Automation

      
    • 3 replies
    • 1,419 views
  18.  

    emaisl not auto attaching to tickets

    By Gary@ADL, in Service Manager

    • 6 replies
    • 1,410 views
  19.  

    cant change catalogue item once selected

    By Gary@ADL, in Progressive Capture

    • 1 reply
    • 1,380 views
  20.  

    Pre-populate customer field when only 1 available to select

    By Gary@ADL, in Service Manager

    • 6 replies
    • 1,375 views
  21.  

    checkpoint help

    By Gary@ADL, in Progressive Capture

    • 2 replies
    • 1,318 views
  22.  

    cant get email notification to work

    By Gary@ADL, in Progressive Capture

    • 1 reply
    • 1,315 views
  23.  

    logic for change type

    By Gary@ADL, in Progressive Capture

    • 1 reply
    • 1,307 views
  24.  

    names on connection not expanding

    By Gary@ADL, in Service Manager

      
    • 2 replies
    • 1,294 views
  25.  

    request actions for multiple tickets - add ability to link calls

    By Gary@ADL, in Service Manager

    • 3 replies
    • 1,292 views
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