Jump to content

checkpoint help


Gary@ADL
 Share

Recommended Posts

Hi Guys, while trying to make it mandatory to set a closure category before resolving a call (using the suspend - wait on call closure category), I seem to have inadvertanty lost the checkpoint system when im logging calls, its neither visable on my analyst portal, or self service portal

 

 

 

Link to comment
Share on other sites

im not sure if this is a specific business process fault, as I seem to have lost it for calls that are using a different business process to the one I was originally tweeking? is there a global setting for this somewhere perhaps?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...