outputting Pro-cap answers on emails

[Gary@ADL]

Hi guys - I cant remember if this has been covered before, but ive had a look and cant find anything,

is there a way of outputting a users pro-cap custom form answers onto an email template (other than description/summary)? or assigning the users answers to a one of the 'custom' fields available to reference?

 

so for example for a desk move request, in the progressive capture stage I would ask the user to select a date via a custom form,

 

I'd then like to output this date on a confirmation email, using a custom email template written for this service - booking confirmation type thing. I'd like to be able to output numerous different answers on one template too, so just setting the date as the summary/description isn't feasible

 

cheers

Gary

 

[Steven Boardman]

Hi @Gary@ADL

Thanks for the post

This is possible and is covered on the wiki in the Progressive Capture Pages: 

https://wiki.hornbill.com/index.php/Progressive_Capture_Workflow

If you expand the Mapping Questions From Customised Forms Section, you'll see how to map answers to the custom fields of a request, and a section then on Using Custom Questions and Answers in Email Templates these should give you what you are after.

Hope that helps

Steve

[Gary@ADL]

awesome il take a look

 

thanks