will.good Posted February 2, 2024 Posted February 2, 2024 Hi, We are about to start using Document Manager links (bookmarkable links) on a load of our Portal pages. When a customer clicks a link to a document it obviously takes them to that linked document (in our case PDFs) However, when I use the browser back buttons to get back to the original portal page it takes me back first to the 'document launch page' and then I have to click a second back quickly to get back to the original portal page I was on. If I am not quick enough on hitting the second back, it takes me back into the document and there is no backwards journey to get back to the portal. (not sure if i have articulated that very well) As a quick fix, is there anyway we can set document links to just open in a new tab?
TrevorHarris Posted February 2, 2024 Posted February 2, 2024 The back button should take you back to the page before the document page so you don't get bounced back to the PDF, I have fixed this issue which will be in the next release. Whether the link opens in a different tab is dependent on where the link is opened from, in your case I think it is the employee portal link widget, and I don't think the option is available there.
will.good Posted February 2, 2024 Author Posted February 2, 2024 Thank you Trevor, It would be good if in the future, links from the employee portal widget could be opened in a new tab as an EBI
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