MacLean Ferguson Posted April 1 Share Posted April 1 We lost access to requests in the mobile app. We end up with a blank screen. After reloading and clearing cache we get to an image of sad Harry but no error message. First reported on iOS but all of our testing and troubleshooting has shown the same behavior on both iOS and Android. Link to comment Share on other sites More sharing options...
MacLean Ferguson Posted April 1 Author Share Posted April 1 We are getting an error on the initial load of the app on all devices. After the reconnect timer we get some information loaded into newsfeed but requests stay empty. Link to comment Share on other sites More sharing options...
MacLean Ferguson Posted April 1 Author Share Posted April 1 Here is the final error screen after reloading and coming up blank. Link to comment Share on other sites More sharing options...
Keith Stevenson Posted April 2 Share Posted April 2 @MacLean Ferguson Thanks for the post. We have replicated the issue and escalated to our development team Kind Regards Hornbill Cloud Link to comment Share on other sites More sharing options...
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