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Harry Hornbill

Hornbill Staff
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Harry Hornbill last won the day on September 2 2016

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About Harry Hornbill

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  1. New Update: Hornbill ESP (2856)

    Hello Everyone The latest build of Hornbill ESP (2856) has been released to live. Change Log for this release are as follows: New Its now possible to filter the list of contacts in admin::portalAccountGetContactsreportRunGetHistory2 allows for paged results on report History as well as returning information on delivery and file outputSystem Reports Now Support Publishing via Document ManagerNew Additional Output File formats for System Reports (PDF,XLS,XLSX)System Reports Now Support SchedulingHTML reports now contain a Powered by Hornbill logo.Add Contact Flowcode (Contact.addContact3) based on Organisation ID as an input instead of Container ID as previous version addContactNew Keeps container functionality intact for now.add column h_versionnotes to h_bpm_processesChange reportRun will now optional publish a report, by default when manually run a report will not publish, only scheduled reports will automatically publish.By default System Reports will now export CSV and PDF (Instead of CSV and HTML)Implemented an option to control the Audience Condition check on the SAML Assertion Validatoradd missing portal account translations.It is now possible to use relative (to the schedule job run time) date specifiers which get translated into ISO8601 formatted date/times when the schedule job is run. See API documentation for detailsFix System Reports output would not correctly show custom columns names defined in the report and would always default to the table displayName for the column.Fixed a problem where the 'security.saml.timeSkewCompensation' was not being correctly applied to the NotOnOrAfter attribute.Issue where group by chart was not correctly orderedHTML Report would not display if Group By Samples was greater than 12.HTML Report would not display correctly if the group by chart was missing its label.Generic Report output would not correctly display any optional group by charts.Workspace Create - If no member is added, it will show an error message
  2. New Update: Hornbill Admin Tool (745)

    Hello Everyone The latest build of Hornbill Admin Tool (745) has been released to live. Change Log for this release are as follows: Change Reporting - Widgets - Charts: Add option to always start numerical axis from 0 or let it auto decide. https://community.hornbill.com/topic/11153-bar-chart-axis/Fix Issue were reports would not load in IESimple Lists UI now restricts access to create / edit / delete based on a users rights. Previously anyone with view rights would see the buttons to create / edit / delete but would be returned a permission error.
  3. Hello Everyone The latest build of Hornbill Service Manager (1086) has been released to live. Change Log for this release are as follows: FIX: Action tabs against a Request were not highlighted correctly when the point of the BPM was reached {PM00149070} FIX: Error in a Request when "Assignment > Assign on Round Robin Basis" BPM automated task is triggered in Customer Portal {PM00149067} FIX: The linked services section was always hidden
  4. New Update: Hornbill Admin Tool (741)

    Hello Everyone The latest build of Hornbill Admin Tool (741) has been released to live. Change Log for this release are as follows: New Reporting - Reports: Add Variable injector to QUERY designer so can use {{DATE:variable}}Its now Possible to filter contacts associated to a portal account via API and not just client side filteringIts now possible to remove a contacts access from a portal accountSystem Reports Now Support Scheduling and Publishing (Required Server 2852)Fix Issue where translations would not be loaded
  5. Hello Everyone The latest build of Hornbill Collaboration (716) has been released to live. Change Log for this release are as follows: Change -{#CH00148867} Progressive Capture - Add decision for fields within a single custom form (BUILD > 2844)Fix Email Search - "Search in all folders" - due to security concerns this option has been disabled until the next platform build (greater than 2856)
  6. Hello Everyone The latest build of Hornbill Customer Manager (244) has been released to live. Change Log for this release are as follows: New My Organisations can now be displayed as part of the Organisations List view - Old "My Organisations" view will be removed once this view is fully done.Can now send an email from an OrganisationLink Email to Organisation - Plugin displayed in the Email ViewChange Migrated data of Organisation Members to a new table. This is a part of an improvement and deprecation of the Containers Data.
  7. Hello Everyone The latest build of Hornbill Collaboration (711) has been released to live. Change Log for this release are as follows: New {#CH00148678} As a Collaboration User I would like to print an emailMain menu searches also on My WorkspacesChange {#CH00147164} Tasks List - Add filter "Completed On" and "Created Date" to the views - available from SERVER_BUILD > 2844{#CH00148596} Email View - Smart Update the emails list when event comes in (available from server build > 2839)Fix Title of the Browser's Window was not using translations
  8. Hello Everyone The latest build of Hornbill Service Manager (1082) has been released to live. Change Log for this release are as follows: New You can now filter the Request List by the External Reference field {CH00148668}a new BPM operation "Entity -> Requests -> Update Request -> Source" in now available to set a Request source {CH00148583}The BPM operation that assigns Requests on a round-robin basis can now also check if the users are offline {CH00148161}When raising a new Request the customer's Organisation ID is now recorded agains the Request. The new field is called h_org_idChange Minor UI improvements to the layout of a Service in the portals providing a smoother experience as the page loadsWhen opening a popup with a text field you will now be able to type into it without having to select the field firstYou can now click on the title icon for Requests and Services to quickly navigate around the appFix The Business Process ''Entity -> Requests -> Assignment -> Assign to Team'' is unable to remove the owner of a Request {PM00148929}Improved filtering on the Request List when you used the default filters such as "All My Services" as your Request List Home ViewYou can now store up to 128 characters for the IP Address of an AssetNot all Contacts were returned when defining your Business Process if you had more than 1000 recordsImproved the query to return Requests that could be missing in the list of Requests under the "I'm a Member" option {PM00148724}If a User was associated with a Site, the option to choose an Asset's site in Progressive Capture would not be presentedThe 'Target Response Time' and 'Target Resolve Time' variables were not returning the correct values in snippets {PM00148780}Better validation when trying to change or set the Owner of an Asset where you have to actually click on a User from the list of results {PM00148684}You can now have links in the description of your catalog item and they will be clickable in the portalsWhen changing the Site of an Asset, the Owner is no longer removed {PM00148684}Some under the hood changes to improve the performance of queries and to tighten up Entity definitions. Updating the app should also be faster.You could not unset the resolution category of a Request {PM00148818}Clicking on the home icon in the mobile app would not reload the list of Requests in the mobile app but add the same records to the end of the list {PM00148793}When exporting the Request list, the correct status is now used to determine if you will see a warning for how many Requests you are allowed to export {PM00148707}If no Service Level had been set against a rules, the rules were not visible in the list {PM00148814}If you clicked the back button when viewing the details of a Service Level Agreement, you would be taken back to the list of Services instead of the list of Agreements {PM00148741}The 'Apply' button in the apply email popup is disabled once it's been clicked to prevent multiple updates being processed {PM00148861}Long names for users and teams would cause the Request details assignment text to run out of the section {PM00148893}When Change Requests are disabled in portals, change request catalog items are still available {PM00148930}Wrong label when printing a request {PM00148934}The Business Process is unable to remove the owner of a Request {PM00148929}Email snippets containing date variables could show the wrong dayWhen Change Requests are disabled in portals, change request catalog items are still available {PM00148930}Wrong label when printing a request {PM00148934}The Business Process is unable to remove the owner of a Request {PM00148929}Email snippets containing date variables could show the wrong day
  9. New Update: Hornbill Admin Tool (736)

    Hello Everyone The latest build of Hornbill Admin Tool (736) has been released to live. Change Log for this release are as follows: New Check Audience setting to SSO ProfilesSystem - Manage Portals - Portal Accounts: Add filter to Contacts Access list.Change System - Data Query Editor: Add option to display data results as raw or formattedFix Issue where Fusion Charts was not correctly loading prevented dashboards from displaying.
  10. New Update: Hornbill Admin Tool (735)

    Hello Everyone The latest build of Hornbill Admin Tool (735) has been released to live. Change Log for this release are as follows: New Ability to resend messages from the Direct Outbound ViewIt is now possible to view all email messages send using the Direct Message API’s these messages are not send using a shared mailbox. This allows you to track the delivery status of any background Email like those send from inside BPM.Change Workflow - PCF Editor: Do not show forms for selection if the form app is not installed.Fix Create report button was always hidden.Workflow - BPM Editor: Timeplan events save button disables after changing event type.If hide create report button if you do not have create report rights.
  11. Hello Everyone The latest build of Hornbill Project Manager (131) has been released to live. Change Log for this release are as follows: New It's now possible to create relationships to Service Manager Service Requests as well as Change Requests and ReleasesProject Templates (Phase 1) - Build project templates in the Hornbill Admin Tool which can easily be applied during progressive capture to add templated details, milestones and stakeholders to a new project.
  12. Hello Everyone The latest build of Hornbill Service Manager (1076) has been released to live. Change Log for this release are as follows: Fix Fixed issue when selecting a Catalog (form) via the Portals search would redirect to an unresponsive loading page {PM00148887}
  13. Hello Everyone The latest build of Hornbill Document Manager (250) has been released to live. Change Log for this release are as follows: Change Made the button sizes consistent on the action panels on the document property pageWhen linking documents to other entities (eg Organisations) currently linked documents will be automatically filtered outFix In Document Entity Search If there are no documents to be returned in the search you get an empty result which looks like something has failedIn Document Entity Search Issue with no results being returned where there are multiple docs starting with the same wordIn Document Entity Search the results of filtering not refreshing after removing a document from an entity{PM00148567} when completing a task it doesn't set the review date{PM00148567} when completing a task it doesn't set the review date{#PM00145858} No option to force unlock a document in the UI
  14. Hello Everyone The latest build of Hornbill Timesheet Manager (67) has been released to live. Change Log for this release are as follows: Fix {#PM00148240} Timesheet Plugin Button not resetting counter correctly after submitStart Timer fails if too many records are found
  15. Hello Everyone The latest build of Hornbill Service Manager (1075) has been released to live. Change Log for this release are as follows: Fix Site field fails to load when editing request details if request has company associated {PM00148856}
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