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Harry Hornbill

Hornbill Staff
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Harry Hornbill last won the day on December 21 2017

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About Harry Hornbill

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  1. Hello Everyone The latest build of Hornbill Service Manager (1401) has been released to live. Change Log for this release are as follows: New As an Asset Manager I want to link documents to Assets Types {CH00120570} Fix Cannot apply an email to a request when using wildcard search {PM00153504} Missing Requests when drilling into a chart that uses 'Within Fix Time' or 'Within Response Time' property {PM00153694} When someone not supporting the Request resolves it, the first matching 'group' is used as the Resolved By team {PM00153885} Paging does work correctly on Asset Users popup form {PM00153984} SLA target is incorrectly marked as complete when target has been missed and the service level is changed {PM00154012} Unable to post an entry to a Workspace in context of a basic User through the BPM
  2. Harry Hornbill

    New Update: Hornbill ESP (2958)

    Hello Everyone The latest build of Hornbill ESP (2958) has been released to live. Change Log for this release are as follows: Fix The session variable look up in email templates throws an error if mail::sendEntityTemplateMessage operation is invoked from portal session
  3. Hello Everyone The latest build of Hornbill Collaboration (979) has been released to live. Change Log for this release are as follows: New Add an option which would allow a post to be written to an entities activity stream if a custom button on the entity is clickedCreate conditions which can show/hide Custom Buttons depending on data in the related entityAdd the ability for IBridge integrations to be triggered by Custom ButtonsChange Organisation Details - Added two extra custom fields (10 & 11) - Fully available as from platform build >= 2956Fix Sometimes a sidebar icon is highlighted when the sidebar is closedCSRF errors can occur if a tab or window which is no longer used is left open for too long and its CSRF token becomes stale
  4. Harry Hornbill

    New Update: Hornbill ESP (2957)

    Hello Everyone The latest build of Hornbill ESP (2957) has been released to live. Change Log for this release are as follows: Change The entity email template params are extended to include user session properties. Following are the list of available properties: {{session.userId}}, {{session.firstName}}, {{session.lastName}}, {{session.name}}, {{session.jobTitle}}, {{session.profileIcon}}, {{session.email}}, {{session.phone}}The admin group APIs are extended to support group icon/logoThe entity email template params are extended to include user session properties. Following are the list of available properties: {{session.userId}}, {{session.firstName}}, {{session.lastName}}, {{session.name}}, {{session.jobTitle}}, {{session.profileIcon}}, {{session.email}}, {{session.phone}}Fix Portals not loading translations for components correctly
  5. Hello Everyone The latest build of Hornbill Project Manager (229) has been released to live. Change Log for this release are as follows: New Columns for My Project Tasks and My Project Risks in the project portfolio are now customizableChange In the Relationships tab within a project, the Last Modified By column has been removed from view to create more space. The information is still available in the auditing tab of a project.When searching related project data (tasks, costs, links etc) you can now clear your search string with a single mouse click.Fix Incorrect results returned when searching for projects by tag in the project portfolio viewMissing language translation strings in the project portfolioDisplay issue when defining a new project relationship
  6. Hello Everyone The latest build of Hornbill Service Manager (1394) has been released to live. Change Log for this release are as follows Fix Unable to branch on outcome when "Wait for Status Change" Automated Task has expired {PM00154036}
  7. Harry Hornbill

    New Update: Hornbill ESP (2955)

    Hello Everyone The latest build of Hornbill ESP (2955) has been released to live. Change Log for this release are as follows: New add reporting widget scroll speed labelsChange The bpm::workflowUserGetList operation now supports an optional category param, when specified it will filter the workflow listFix The API Key state was not correctly updated when extending expiry for the key
  8. Hello Everyone The latest build of Hornbill Document Manager (322) has been released to live. Change Log for this release are as follows: Fix When you link a document, if you upload a new document the title won't be written to the timeline correctly
  9. Hello Everyone The latest build of Hornbill Service Manager (1393) has been released to live. Change Log for this release are as follows: Fix "New Status" is blank when using the decision branch in BPM for "Wait for Status Change" Automated Task {PM00153979}
  10. Hello Everyone The latest build of Hornbill Collaboration (973) has been released to live. Change Log for this release are as follows: Fix Email Viewer - BCC Recipients displayed also in the CC list
  11. Hello Everyone The latest build of Hornbill Board Manager (101) has been released to live. Change Log for this release are as follows: Change Add 'open in new tab' button to the card for workspace posts
  12. Hello Everyone The latest build of Hornbill Service Manager (1392) has been released to live. Change Log for this release are as follows: NEW: You can now subscribe a Site to a Service {CH00142893} NEW: Added a suspend BPM operation for Linked Request Updates {CH00150948} NEW: All suspend BPM operations now allow you to specify an expiry time {CH00141165} NEW: Service owners can now record and review the availability of a service {CH00152730} NEW: Ability to automatically change a request Service Level target based on the Service Levels rules applied {CH00142342} NEW: Scheduling a Change via BPM now supports variables when specifying the start and end dates {CH00152804} NEW: Customise the columns for each of your views {CH00128258} CHANGE: Connections against a request are ordered alphabetically {CH00153139} FIX: Escalation emails configured to send to "Specified Recipients" can fail when changing request Service Level where no targets are initially set {PM00153745} FIX: Category Tree remains expanded to the level selected when raising the previous request {PM00153631} FIX: Problem with selected mailbox when switching between the email composer and email operation {PM00153606} FIX: Sending a second email using the non-composer email action would fail to send {PM00153689} FIX: Service subscription form button alignment is incorrect when multiple pages of subscribers are shown {PM00153579} FIX: Hornbill notifications are not sent on sub-status change when a request automatically comes off-hold {PM00153013} FIX: Ability to link directly to the start of a progressive capture script without needing to navigate via the catalog items screen {PM00153473} FIX: Email action focus should not change when modifying an email message {PM00153487} FIX: The Raised By property is not populated when printing a request {PM00153144} FIX: Assets Software Product and Version labels displaying undefined {PM00153829} FIX: Catalog not visible to a Co-Worker when their team is excluded but the user is included {PM00153615}
  13. Harry Hornbill

    New Update: Hornbill ESP (2954)

    Hello Everyone The latest build of Hornbill ESP (2954) has been released to live. Change Log for this release are as follows: Change Extended the data::listGetList operation to have an optional listName input param, when this is specified it will be filter the list
  14. Hello Everyone The latest build of Hornbill Collaboration (970) has been released to live. Change Log for this release are as follows: Fix Remove the plugin message for IE11
  15. Hello Everyone The latest build of Hornbill Collaboration (969) has been released to live. Change Log for this release are as follows: Change Start New Conversation - If is a Group Conversation, the title is now requiredContact Details - displaying contact image if exists - can be set by the contact in the Customer PortalFix Performance issue with progressive capture textareaEmail Viewer - If the received email body does not contains a character encoding (UTF-8) it will add it by default to allow viewing special characters.{#PM00153777} Date picker in PC flows not respecting SLC configuration (as from platform build 2953)Custom question answers in activities wasn't saved when task was not attached to BPM process.{#PM00153309} Quick Add Contact form does not clear when adding a contact in the full contact formCustomer Autocomplete - Added email validation when sending an emailConversations filter working on visible list only
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