Hornbill Academy

17 topics in this forum

1. November updates: Custom Lookups, Get Started with Knowledge, Kanban on-demand

   By Joel, November 26
   • 3 replies
   • 35 views
   • 
   • Joel
   • November 26

2. October updates: Kanban boards for change management, ITOM on-demand, and request sub-statuses

   By Joel, October 11
   • 0 replies
   • 48 views
   • 
   • Joel
   • October 11

3. September updates: Request Management, IT Automation continued, and more

   By Joel, September 16
   • 0 replies
   • 64 views
   • 
   • Joel
   • September 16

4. July updates: Automation for the people, waitlists, and video walkthroughs galore

   By Joel, July 24
   • 0 replies
   • 150 views
   • 
   • Joel
   • July 24

5. June updates: Hornbill reporting unwrapped, Academy Feedback, and get on track for automation

   By Joel, June 12
   • 1 reply
   • 119 views
   • 
   • Daniel_idx
   • July 8

6. Register for Workflow training and upcoming Academy maintenance

   By Joel, June 25
   • 0 replies
   • 88 views
   • 
   • Joel
   • June 25

7. May updates: Learn Hornbill’s AI solution, Reporting in Hornbill, and Get Involved in our upcoming Certification Program

   By Joel, May 8
   • 0 replies
   • 145 views
   • 
   • Joel
   • May 8

8. New dates announced! Reporting in Hornbill additional live training sessions

   By Joel, April 16
   • 0 replies
   • 197 views
   • 
   • Joel
   • April 16

9. April updates: Tips & Tricks, Mastering reporting in Hornbill, and upcoming AI training

   By Joel, April 12
   • 0 replies
   • 184 views
   • 
   • Joel
   • April 12

10. March updates: Form-tastic with Academy Live, Creating impactful self-service portals, and Meet the Learning Team!

    By Joel, March 4
    • 1 reply
    • 363 views
    • 
    • Joel
    • March 22

11. February updates: Academy Live Success, new On-Demand Course, and February Session Registration!

    By Joel, February 2
    • 0 replies
    • 253 views
    • 
    • Joel
    • February 2

12. January updates! Academy Live, On-Demand Courses, and Certification Plans!

    By Joel, January 10
    • 1 reply
    • 360 views
    • 
    • Joel
    • January 12

13. Notification of new courses

    By Alisha, December 14, 2023
    • 2 replies
    • 261 views
    • 
    • Alisha
    • December 15, 2023

14. Certificates upon completion of courses?

    By Adam Toms, November 24, 2023
    • 2 replies
    • 328 views
    • 
    • Adam Toms
    • November 24, 2023

15. Additional Courses for Workflows

    By Ann-MarieHolloway, November 8, 2023
    • 2 replies
    • 321 views
    • 
    • Ann-MarieHolloway
    • November 9, 2023

16. Closed captions out of sync

    By Dan Munns, November 2, 2023
    • 1 reply
    • 288 views
    • 
    • Joel
    • November 2, 2023

17. Manager View of my teams Academy progress

    By Ann-MarieHolloway, October 24, 2023
    • 4 replies
    • 377 views
    • 
    • Ann-MarieHolloway
    • October 25, 2023