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nasimg

Hornbill Users
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  • Posts

    714

  • Joined

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  • Days Won

    13

 Content Type 

Topics posted by nasimg

  1.  

    Assign to "me" button

    By nasimg, in Service Manager

    • 3 replies
    • 1,254 views
  2.  

    Performing action on multiple calls

    By nasimg, in Service Manager

    • 16 replies
    • 4,063 views
  3.  

    Change Customer option doesn't record original requestor

    By nasimg, in Service Manager

    • 5 replies
    • 1,169 views
  4.  

    Adding groups to user account

    By nasimg, in Service Manager

    • 8 replies
    • 1,807 views
  5.  

    Activities not visible on iphone

    By nasimg, in iOS

    • 1 reply
    • 1,940 views
  6.  

    Change Schedule automation

    By nasimg, in Service Manager

    • 4 replies
    • 1,643 views
  7.  

    Analysts contact details not accessible on the Service Portal

    By nasimg, in Service Manager

    • 2 replies
    • 1,035 views
  8.  

    Autoresponder rule to move email to team

    By nasimg, in Service Manager

    • 2 replies
    • 1,264 views
  9.  

    Searching for Customer when raising a request

    By nasimg, in Service Manager

    • 19 replies
    • 3,212 views
  10.  

    Managing User Licenses

    By nasimg, in Service Manager

    • 11 replies
    • 2,557 views
  11.  

    Captcha codes on Hornbill pages

    By nasimg, in Service Manager

    • 2 replies
    • 1,260 views
  12.  

    Call on-hold option in the mobile browser not visible

    By nasimg, in iOS

    • 3 replies
    • 2,000 views
  13.  

    Team notifications via email updates need a team owner

    By nasimg, in Service Manager

      
    • 2 replies
    • 1,918 views
  14.  

    Email notifications for customer updates – via the portal

    By nasimg, in Service Manager

    • 13 replies
    • 6,527 views
  15.  

    I can't edit/remove any of my posts on workspaces

    By nasimg, in Collaboration

      
    • 1 reply
    • 1,230 views
  16.  

    Analyst details not available on the customer portal

    By nasimg, in Service Manager

    • 5 replies
    • 1,429 views
  17.  

    Admin - Sorting users on the date field not working

    By nasimg, in System Administration

    • 1 reply
    • 1,343 views
  18.  

    Web page not rendered correctly on iPhone 5s

    By nasimg, in Service Manager

    • 3 replies
    • 1,091 views
  19.  

    Bulk resolve calls

    By nasimg, in Service Manager

    • 1 reply
    • 1,157 views
  20.  

    Service manager doesn't like apostrophe's in the username

    By nasimg, in Service Manager

    • 6 replies
    • 1,730 views
  21.  

    Searching for users in the Admin tool is not working

    By nasimg, in System Administration

      
    • 3 replies
    • 1,476 views
  22.  

    Show SLA information on customer portal

    By nasimg, in Service Manager

      
    • 6 replies
    • 1,849 views
  23.  

    VIP flag for special customers

    By nasimg, in Service Manager

      
    • 2 replies
    • 1,355 views
  24.  

    Prevent resolving a request with no owner [Available in build 2.24+]

    By nasimg, in Service Manager

    • 4 replies
    • 1,560 views
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