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Showing results for tags 'serach'.
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Search under "users, roles and organisation" doesn't work for our instance. It generally returns no value, although a couple of users can be found (common thing about them is they have status 0) Is this a known issue or should I log a defect?
Hello, We seem to be unable to perform a search that looks for key words in the incidents updates. We only seem to be able to use the quick filter which searches the Reference, Summary, Details, Status, Owner and Customer field's. Has anyone found out how to do a keyword search similar to the one in Support Works Essentials as that was extremely useful? Thanks Gill