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Adrian Simpkins

Hornbill Users
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  • Posts

    1,579

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  • Last visited

  • Days Won

    16

 Content Type 

Topics posted by Adrian Simpkins

  1.  

    Adding another member of staff to our support setup

    By Adrian Simpkins, in General Non-Product Discussions

    • 1 reply
    • 1,893 views
  2.  

    Supplier Manager contact details vs Contact details

    By Adrian Simpkins, in Supplier Manager

    • 9 replies
    • 1,870 views
  3.  

    Error when script should be autoclosing depending on Customers response

    By Adrian Simpkins, in Service Manager

    • 17 replies
    • 1,850 views
  4.  

    Unable to access Hornbill?

    By Adrian Simpkins, in Service Manager

    • 10 replies
    • 1,840 views
  5.  

    Cancel a request option for Customers

    By Adrian Simpkins, in Employee Portal

    • 16 replies
    • 1,833 views
  6.  

    Hyperlinks in Details tab on a request

    By Adrian Simpkins, in Service Manager

    • 12 replies
    • 1,796 views
  7.  

    Supplier manager not working in Internet Explorer since update

    By Adrian Simpkins, in Supplier Manager

    • 5 replies
    • 1,774 views
  8.  

    Users unable to reopen a call in Resolved Status

    By Adrian Simpkins, in Service Manager

    • 8 replies
    • 1,765 views
  9.  

    Insights 2019 - a thank you and an enquiry about the slide availability

    By Adrian Simpkins, in General Non-Product Discussions

    • 2 replies
    • 1,759 views
  10.  

    Sending emails with High Importance / Low importance

    By Adrian Simpkins, in Service Manager

    • 14 replies
    • 1,717 views
  11.  

    Unable to amend a customers Site details

    By Adrian Simpkins, in Service Manager

    • 16 replies
    • 1,714 views
  12.  

    Archived / Suspended account query

    By Adrian Simpkins, in Service Manager

    • 12 replies
    • 1,710 views
  13.  

    Is it possible to have a branch decision from a selection in a dynamic checkbox list?

    By Adrian Simpkins, in Progressive Capture

    • 6 replies
    • 1,662 views
  14.  

    Unable to select a Tool to raise a Forum post when using Edge?

    By Adrian Simpkins, in Problems and Questions

    • 3 replies
    • 1,658 views
  15.  

    How to setup Service Manager to create new daily requests

    By Adrian Simpkins, in Service Manager

    • 10 replies
    • 1,642 views
  16.  

    Resolution time on Resolved emails incorrect before clocks went back, also showing a Z at the end of the string?

    By Adrian Simpkins, in Service Manager

    • 10 replies
    • 1,593 views
  17.  

    Unable to execute the specified query

    By Adrian Simpkins, in Service Manager

    • 8 replies
    • 1,592 views
  18.  

    Incoming email issue

    By Adrian Simpkins, in System Administration

    • 6 replies
    • 1,566 views
  19.  

    Change board Card details

    By Adrian Simpkins, in Service Manager

    • 9 replies
    • 1,502 views
  20.  

    Attaching Show Associated File attachments to outgoing emails fails

    By Adrian Simpkins, in Service Manager

    • 8 replies
    • 1,473 views
  21.  

    Identifying Senior Members of Staff

    By Adrian Simpkins, in Service Manager

    • 6 replies
    • 1,466 views
  22.  

    Getting 404 page error when trying to jump to a request using Open on the Card

    By Adrian Simpkins, in Board Manager

    • 7 replies
    • 1,455 views
  23.  

    Full User getting an error when raising a request

    By Adrian Simpkins, in Service Manager

    • 10 replies
    • 1,449 views
  24.  

    Slow down in loading requests

    By Adrian Simpkins, in Service Manager

    • 16 replies
    • 1,442 views
  25.  

    Customer Service Portal not accessible on Internet Explorer

    By Adrian Simpkins, in Service Manager

    • 7 replies
    • 1,434 views
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