Adrian Simpkins Posted July 2, 2020 Posted July 2, 2020 Hi All I have just raised a Support ticket but wanted to highlight that the Service Portal is not working on Internet Explorer - it is sitting on a blank page when trying to access it, and no error messages are shown. This is affecting all our Customer as no self service available Many thanks
Adrian Simpkins Posted July 2, 2020 Author Posted July 2, 2020 Just checked Edge and this has also now stopped working !
Deen Posted July 2, 2020 Posted July 2, 2020 We are aware of the issue and are currently looking into this. I'll post back shortly when I have further info. 1
Deen Posted July 2, 2020 Posted July 2, 2020 @Vikki Cameron @Adrian Simpkins @lokent we have pushed out a new build that should correct this problem. Refresh your browsers and give it a try. Please let me know if the issue persists.
Adrian Simpkins Posted July 2, 2020 Author Posted July 2, 2020 Hi Deen looks good, thanks for the prompt response - I will keep an eye on it Many thanks!
Vikki Cameron Posted July 2, 2020 Posted July 2, 2020 43 minutes ago, Deen said: @Vikki Cameron @Adrian Simpkins @lokent we have pushed out a new build that should correct this problem. Refresh your browsers and give it a try. Please let me know if the issue persists. Many thanks for your quick response Deen, all working fine again now 1
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