Adrian Simpkins Posted September 9, 2020 Share Posted September 9, 2020 Hi All Currently we have a large number of our Suppliers contact details stored within Supplier Manager. However, we want to offer just the contact details out from these records like a Contact would be setup, rather than having to duplicate data already stored within Supplier Manager. So I wanted to see is there anyway to have the contact details logged in our Supplier records, or would we have to create a standalone contact. Ideally I would want to limit who has access to the Supplier Management data, so offering this as a general role to all is not suitable. Many thanks! Link to comment Share on other sites More sharing options...
AlexTumber Posted September 9, 2020 Share Posted September 9, 2020 @Adrian Simpkins thanks for your post. I'm not sure I understand. You want to grant general access to supplier contact records? Are you saying you'd like to be able to log requests in Service Manager against supplier contacts? Alex Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted September 9, 2020 Author Share Posted September 9, 2020 Hi Alex, Apologies it was an early morning ramble We have a large number of Suppliers details logged within our Supplier Manager module. However, we also want the general contact information held within these Supplier Management records to show under the Contacts area within Service Manager, so rather than grant everyone access to Supplier manager to view the contact details, I wanted to see if there is anyway to show the existing contact details stored in each supplier record within Contacts. I just wanted to avoid duplication of supplier contact details both within Supplier Manager, and Contacts Many thanks 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted September 9, 2020 Author Share Posted September 9, 2020 Hi Alex I have a notification you responded to this again, but I am not seeing any update showing here? Thanks Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted September 9, 2020 Author Share Posted September 9, 2020 Ah ignore above Alex, just realised the second notification was the Liking of my comment - I will await update thanks! Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted September 17, 2020 Author Share Posted September 17, 2020 Bump Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted October 26, 2020 Author Share Posted October 26, 2020 @AlexTumberHi Alex, sorry to chase, just wanted to see if there was any update to this enquiry please? Thanks ! Link to comment Share on other sites More sharing options...
AlexTumber Posted October 28, 2020 Share Posted October 28, 2020 @Adrian Simpkins no problem, unfortunately there is no update to this at the current time. I will reply to this thread when there are further developments. Alex 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted October 28, 2020 Author Share Posted October 28, 2020 Hi Alex, Thanks for the update, i will await further details Many thanks as always 1 Link to comment Share on other sites More sharing options...
James Gallally Posted March 1, 2021 Share Posted March 1, 2021 +1 for me. I'd like to be able to email a supplier contact from within an incident in service manager. If I understand this correctly, at the moment I will have to create two entries for each contact contact? Thanks James 1 Link to comment Share on other sites More sharing options...
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