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Problems and Questions

Post any forum-related problems or queries here. Please note this section is specific to our community forum functionality. For any issues or queries about the Hornbill product please use the relevant sub-section from Hornbill Platform and Applications section.

15 topics in this forum

  1. Adding another member of staff to our support setup

    By Adrian Simpkins,
    • 1 reply
    • 47 views

  2. Not receiving notification mails of when a ticket has been logged...

    By John C,
    • 0 replies
    • 20 views

  3. Highlighted search terms

    By Paul Alexander,
    • 0 replies
    • 97 views

  4. Colleague cannot reset forum password

    By Gareth Watkins,
    • 1 reply
    • 91 views

  5. Complete outage of service

    By Andrew Tasker,
    • 1 reply
    • 455 views

  6. Emails not coming through

    By Sarah Arrindell,
    • 3 replies
    • 427 views

  7. Report field output - Maximum number of characters

    By Maggs,
    • 1 reply
    • 374 views

  8. Customer Success portal site unavailable

    By Foley Coker,
    • 8 replies
    • 776 views

  9. Forum Visiblity

    By Paul Morrow,
    • 1 reply
    • 780 views

  10. Unable to select a Tool to raise a Forum post when using Edge?

    By Adrian Simpkins,
    • 3 replies
    • 1.1k views

  11. Error code: 1C205/3

    By Ann-MarieHolloway,
    • 1 reply
    • 1.5k views

  12. Web Application Supplier - Status (OWASP)

    By Baljinder,
    • 1 reply
    • 865 views

  13. Receiving Notifications when a Topic has been Updated

    By Frank Reay,
    • 1 reply
    • 809 views

  14. Links incorrectly displaying

    By Paul Welby,
    • 0 replies
    • 852 views

  15. Profile details

    By davidrb84,
    • 3 replies
    • 1.1k views
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