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Problems and Questions

Post any forum-related problems or queries here. Please note this section is specific to our community forum functionality. For any issues or queries about the Hornbill product please use the relevant sub-section from Hornbill Platform and Applications section.

23 topics in this forum

  1. Update to Hornbill UI

    By Euan Coleman,
    • 14 replies
    • 271 views

  2. Inbox only displaying 20 results at a time

    By ChrisU,
    • 0 replies
    • 44 views

  3. Are there permissions to grant read only access to our CMDB?

    By Jack Stanton,   
    • 0 replies
    • 17 views

  4. Mailbox - Inserting Attachments

    By Euan Coleman,
    • 4 replies
    • 68 views

  5. Attaching e-mail to call via "Apply to request" not auto-populating from e-mail subject

    By Jack Stanton,
    • 1 reply
    • 41 views

  6. Notifications disappear from notification bell in forum

    By Estie,
    • 1 reply
    • 268 views

  7. Username change

    By lomixture,
    • 6 replies
    • 597 views

  8. Success portal not sending reset password email

    By Adrian Simpkins,   
    • 1 reply
    • 305 views

  9. Where is the Mark as Solution button?

    By JanS2000,
    • 3 replies
    • 411 views

  10. Hornbill not working!?

    By Michael Taylor,
    • 4 replies
    • 561 views

  11. Highlighted search terms

    By Guest Paul Alexander,
    • 0 replies
    • 672 views

  12. Colleague cannot reset forum password

    By Gareth Watkins,
    • 1 reply
    • 564 views

  13. Complete outage of service

    By Andrew Tasker,
    • 1 reply
    • 918 views

  14. Emails not coming through

    By Sarah Arrindell,
    • 3 replies
    • 974 views

  15. Report field output - Maximum number of characters

    By Maggs,
    • 1 reply
    • 861 views

  16. Customer Success portal site unavailable

    By Foley Coker,
    • 8 replies
    • 1.5k views

  17. Forum Visiblity

    By Paul Morrow,
    • 1 reply
    • 1.3k views

  18. Unable to select a Tool to raise a Forum post when using Edge?

    By Adrian Simpkins,
    • 3 replies
    • 1.6k views

  19. Error code: 1C205/3

    By Ann-MarieHolloway,
    • 1 reply
    • 2.6k views

  20. Web Application Supplier - Status (OWASP)

    By Baljinder,
    • 1 reply
    • 1.5k views

  21. Receiving Notifications when a Topic has been Updated

    By Frank Reay,
    • 1 reply
    • 1.4k views

  22. Links incorrectly displaying

    By Paul Welby,
    • 0 replies
    • 1.3k views

  23. Profile details

    By davidrb84,
    • 3 replies
    • 1.7k views
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