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Problems and Questions

Post any forum-related problems or queries here. Please note this section is specific to our community forum functionality. For any issues or queries about the Hornbill product please use the relevant sub-section from Hornbill Platform and Applications section.

18 topics in this forum

  1. Customer Portal Timeout

    By Malcolm,
    • 4 replies
    • 26 views

  2. Success portal not sending reset password email

    By Adrian Simpkins,   
    • 1 reply
    • 45 views

  3. Username change

    By lomixture,
    • 4 replies
    • 128 views

  4. Where is the Mark as Solution button?

    By JanS2000,
    • 3 replies
    • 154 views

  5. Hornbill not working!?

    By Michael Taylor,
    • 4 replies
    • 196 views

  6. Highlighted search terms

    By Paul Alexander,
    • 0 replies
    • 372 views

  7. Colleague cannot reset forum password

    By Gareth Watkins,
    • 1 reply
    • 299 views

  8. Complete outage of service

    By Andrew Tasker,
    • 1 reply
    • 710 views

  9. Emails not coming through

    By Sarah Arrindell,
    • 3 replies
    • 734 views

  10. Report field output - Maximum number of characters

    By Maggs,
    • 1 reply
    • 638 views

  11. Customer Success portal site unavailable

    By Foley Coker,
    • 8 replies
    • 1.2k views

  12. Forum Visiblity

    By Paul Morrow,
    • 1 reply
    • 1.1k views

  13. Unable to select a Tool to raise a Forum post when using Edge?

    By Adrian Simpkins,
    • 3 replies
    • 1.4k views

  14. Error code: 1C205/3

    By Ann-MarieHolloway,
    • 1 reply
    • 2.1k views

  15. Web Application Supplier - Status (OWASP)

    By Baljinder,
    • 1 reply
    • 1.2k views

  16. Receiving Notifications when a Topic has been Updated

    By Frank Reay,
    • 1 reply
    • 1.2k views

  17. Links incorrectly displaying

    By Paul Welby,
    • 0 replies
    • 1.1k views

  18. Profile details

    By davidrb84,
    • 3 replies
    • 1.4k views
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