Adrian Simpkins

LDAP import utility - verbose logging enquiry

By Adrian Simpkins, July 19, 2019 in Service Manager

Reassigning Activities

By Adrian Simpkins, November 1, 2019 in Service Manager

Known Issue and the 'MeToo' button

By Adrian Simpkins, January 29, 2021 in Employee Portal

Customer portal registration - translation question, and Organisation not setting against a new contact when selected at Registration

By Adrian Simpkins, December 8, 2022 in Employee Portal

• customer portal
• registration

List option on Simple Lists

By Adrian Simpkins, May 27, 2020 in Service Manager

Hide an asset type

By Adrian Simpkins, September 26, 2019 in Service Manager

Placing Child requests on hold when Parent placed on hold

By Adrian Simpkins, August 13, 2020 in Service Manager

Supporting teams showing empty lines?

By Adrian Simpkins, August 12, 2020 in Service Manager

Enable Notify Customer - not sending email when applying updates

By Adrian Simpkins, January 9, 2020 in Service Manager

Unable to mutil select requests in Firefox

By Adrian Simpkins, September 10, 2020 in Service Manager

Missing User from Hornbill

By Adrian Simpkins, February 4, 2020 in Service Manager

Multi Select option - place a call on hold

By Adrian Simpkins, July 29, 2020 in Service Manager

Unexpected email desktop notifications

By Adrian Simpkins, October 26, 2021 in Service Manager

Bulk update of request status from Resolved to Closed

By Adrian Simpkins, April 10, 2019 in Service Manager

User unable to open attachments

By Adrian Simpkins, March 10, 2020 in Service Manager

Confirmation A document has been read in a Progressive Capture

By Adrian Simpkins, April 3, 2019 in Service Manager

Unable to find customers in Hornbill to change names on requests

By Adrian Simpkins, September 29, 2020 in Service Manager

Unable to logon to Hornbill 1 2

By Adrian Simpkins, July 14, 2023 in Service Manager

• logon
• service manager

Multi selecting request to bulk resolve

By Adrian Simpkins, October 30, 2019 in Service Manager

Setting different priority levels for Problems

By Adrian Simpkins, February 15, 2021 in Service Manager

Reauthentication failing on browser session

By Adrian Simpkins, December 17, 2019 in Service Manager

Hiding shared request list views when an analyst just has view access into a team

By Adrian Simpkins, November 17, 2019 in Service Manager

SLA's against Problem and Known Error's

By Adrian Simpkins, January 28, 2021 in Service Manager

Unable to add time against the action node functions

By Adrian Simpkins, July 27, 2021 in Timesheet Manager

Can Assets be linked to a Board at all?

By Adrian Simpkins, January 13, 2020 in Service Manager