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Gary@ADL

Hornbill Users
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    245

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Topics posted by Gary@ADL

  1.  

    add to board not working

    By Gary@ADL, in Business Process Automation

    • 9 replies
    • 1,234 views
  2.  

    add version notes when publishing a new business process

    By Gary@ADL, in System Administration

    • 7 replies
    • 1,779 views
  3.  

    analyst notification emails

    By Gary@ADL, in Service Manager

    • 4 replies
    • 1,510 views
  4.  

    apply email to request not functioning correctly

    By Gary@ADL, in Service Manager

    • 2 replies
    • 774 views
  5.  

    attachments not appearing at all

    By Gary@ADL, in Service Manager

    • 7 replies
    • 1,988 views
  6.  

    Auto-task not appearing on custom button

    By Gary@ADL, in System Administration

    • 5 replies
    • 558 views
  7.  

    buttons within emails

    By Gary@ADL, in System Administration

    • 2 replies
    • 702 views
  8.  

    can 'decisions' on process capture reference simple lists

    By Gary@ADL, in Progressive Capture

    • 5 replies
    • 1,735 views
  9.  

    Can we please have a 'suspend - wait for publish' node

    By Gary@ADL, in Business Process Automation

    • 1 reply
    • 1,070 views
  10.  

    can you use bpm to set the status of a service

    By Gary@ADL, in Business Process Automation

    • 1 reply
    • 1,126 views
  11.  

    cant address custom field

    By Gary@ADL, in Business Process Automation

    • 9 replies
    • 1,213 views
  12.  

    cant change catalogue item once selected

    By Gary@ADL, in Progressive Capture

    • 1 reply
    • 1,374 views
  13.  

    cant find the switch the different process node

    By Gary@ADL, in Business Process Automation

    • 2 replies
    • 767 views
  14.  

    cant get email notification to work

    By Gary@ADL, in Progressive Capture

    • 1 reply
    • 1,310 views
  15.  

    cant get logged into hornbill - urgent

    By Gary@ADL, in Service Manager

    • 8 replies
    • 1,602 views
  16.  

    cant seem to use snippets on call resolution

    By Gary@ADL, in Service Manager

    • 3 replies
    • 1,185 views
  17.  

    capturing and displaying time and date

    By Gary@ADL, in System Administration

    • 6 replies
    • 1,728 views
  18.  

    Change request authorisation issues

    By Gary@ADL, in Service Manager

    • 4 replies
    • 1,433 views
  19.  

    Change workflow version for an existing request

    By Gary@ADL, in Service Manager

    • 8 replies
    • 1,609 views
  20.  

    checkpoint help

    By Gary@ADL, in Progressive Capture

    • 2 replies
    • 1,314 views
  21.  

    Closure category not being set by node

    By Gary@ADL, in Service Manager

    • 10 replies
    • 1,732 views
  22.  

    custom value has stopped being picked up

    By Gary@ADL, in Business Process Automation

    • 7 replies
    • 1,703 views
  23.  

    customer portal and iframes

    By Gary@ADL, in Service Manager

    • 1 reply
    • 795 views
  24.  

    customise the "request actions" pane for multiple tickets

    By Gary@ADL, in Service Manager

    • 5 replies
    • 427 views
  25.  

    Dashboard not updating

    By Gary@ADL, in Service Manager

    • 9 replies
    • 2,081 views
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